Shateisha Carter
Rochester,NY
Summary
Dedicated Security Guard experienced in securing buildings, monitoring CCTV systems, and managing access control. Proficient in conducting patrols, reporting incidents, and responding to emergencies, ensuring safety for staff and visitors. Strong communicator with a focus on customer service and addressing concerns, committed to enhancing satisfaction and driving positive outcomes.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Security Guard
Jordan Health
Rochester, New York
02.2021 - 11.2022
- Monitored building access points, enhancing overall safety and security.
- Monitored CCTV systems for suspicious activity, contributing to proactive safety measures.
- Patrolled Jordan Health facilities to monitor entrances, halls, and parking areas.
- Controlled visitor access and verified identification at patient and staff entrances.
- Responded to alarms and disturbances using Jordan Health security procedures.
Security Guard
Rg&e
Rochester, New York
05.2020 - 02.2022
- Controlled access for employees, contractors, and visitors at RGE sites.
- Patrolled RGE facilities to monitor entrances, grounds, and restricted areas.
- Conducted daily security patrols of assigned areas.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Communicated clearly with RGE personnel, dispatch, and emergency responders.
Cashier,Cleaning,Baking ,Roasting&Grinding Coffee
Coffee Connection Cafe
Rochester, New York
03.2015 - 01.2018
- Handled cash, card, and mobile payments at Coffee Connection Cafe.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed Coffee Connection Cafe orders through POS and cash register systems.
- Resolved customer concerns with calm, friendly service at Coffee Connection Cafe.
- Greeted customers and answered any questions they had about the store's products and services.
Junior Counselor
Danforth Community Center
Rochester, New York
04.2009 - 01.2010
- Supervised participants during recreation, arts, and group sessions.
- Guided behavior using center rules and counselor directions.
- Supported youth during Danforth Community Center programs and daily activities.
Education
GED -
Threshold Community Center
Parsells Ave09-2014
Skills
- CCTV surveillance
- Access management
- Security inspections
- Incident documentation
- Theft deterrence
- Crisis intervention
Certification
- Security License
Timeline
Security Guard
Jordan Health
02.2021 - 11.2022
Security Guard
Rg&e
05.2020 - 02.2022
Cashier,Cleaning,Baking ,Roasting&Grinding Coffee
Coffee Connection Cafe
03.2015 - 01.2018
Junior Counselor
Danforth Community Center
04.2009 - 01.2010
GED -
Threshold Community Center