Shaterekia Risher
Houston,TX
Summary
Communicative City Carrier Assistant proudly offering assistance to customers with a smile. Stays calm in any type of situation. Reliable individual offering communication, interpersonal and active listening skills. Hardworking City Carrier Assistant willing to handle administrative tasks after all deliveries are completed. Pleasant professional with a safe driving record and great efficiency. Ready for a new position that involves working both independently and as part of a talented team.
Overview
9
9
years of professional experience
Work History
City Carrier Assistant
United States Postal Service
Houston, TX
10.2016 - 02.2023
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork
- Scan labels on letters or parcels to confirm receipt, sort and arrange mail for delivery, route mail to correct destinations, and deliver mail to residences and business establishments along specified routes using a combination of satchels, carts, cars, and small trucks
- Enter information into databases or software programs, collect deposits, payments or fees, and obtain written authorization to perform activities.
- Prepared mail in sequence of delivery for optimal productivity.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Used portable electronic scanner to track parcels and record tracking progress.
Manager
Safeguard Tax Service
Houston, TX
11.2014 - 04.2017
- Delivered a full range of tax services in compliance with laws and regulations, provided innovative tax planning, reviewed complex income tax returns, identified and mitigated tax risks
- Built relationships through interactions with clients by providing planning and consulting expertise, managed and coordinated tax audits, prepared all tax papers on a regular basis, and handled all information data requests
- Coordinated accounting staff, assessed work performance, managed tax provision, tax compliance processes, and Improved processes by developing or implementing best practices.
Mail Room Clerk
Xerox
Houston, TX
09.2013 - 12.2015
- Sort incoming and interoffice mail and distribute to employees and departments
- Used a computer or automated system to sort mail and track its delivery
- Maintained an adequate supply of shipping materials, such as boxes, tape, and labels
- Utilized a computerized inventory system to manage the inventory of these items and re-order materials as needed to keep the required amount of supplies on hand
- Typically choose the best methods for shipment, box and label packages, and make arrangements with carriers for pick up times.
Education
Diploma -
Booker T. Washington High School
05.2008
Skills
- CUSTOMER SERVICE (Less than 1 year)
- EXCEL (Less than 1 year)
- MICROSOFT WORD (Less than 1 year)
- POWERPOINT (Less than 1 year)
- PROBLEM SOLVING (Less than 1 year)
- Additional Information
- Summary of Skills
- Highly motivated and skilled applicant with over 3years experience in customer service Well versed
- And proficient in
- Microsoft Word, PowerPoint and Excel, with exceptional knowledge of technical,
- Critical thinking, and problem solving skills
- Effective Communication
- Proficiency in Portable Scanners
Timeline
City Carrier Assistant
United States Postal Service
10.2016 - 02.2023
Manager
Safeguard Tax Service
11.2014 - 04.2017
Mail Room Clerk
Xerox
09.2013 - 12.2015
Diploma -
Booker T. Washington High School
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