Summary
Overview
Work History
Education
Skills
Timeline
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Shaterica Jones

Hope Mills,NC

Summary

Results-oriented management professional with 8 years of experience in project lifecycle and deliverables achievement. Known for adeptly aligning teams using Agile and Scrum methodologies to optimize processes and increase workflow efficiency. Skilled leader proficient in driving project objectives through strategic solution development and goal identification. Exceptional written and oral communication skills, coupled with expertise in financial analysis and project coordination.

Overview

8
8
years of professional experience

Work History

COMMUNITY PROJECT MANAGER

Block & Associates Realty
02.2024 - Current
  • Supervise the operation and administration of a portfolio of 11 Associations in accordance with management agreements, Governing CCRs, and the company's policies and procedures.
  • Streamlined operational processes, reducing waste by 20% and improving supply chain efficiency through strategic vendor management.
  • Collaborated closely with internal teams for the development of long-range and annual strategic planning initiatives related to projects in development or execution stages.
  • Contributed to project success by tracking milestones, compiling progress reports, and communicating updates to stakeholders.

Senior Customer Relationship Executive

J1S, LLC
01.2023 - 11.2023
  • Elevated the leadership team's effectiveness by 40% through the design and execution of a comprehensive executive leadership program, fostering a culture of innovation and strategic alignment.
  • Lead a team of 10, delegating tasks effectively, ensuring project objectives were met, resulting in a 15% increase in team productivity.
  • Analyzed data analysis utilizing Python, leading to a 20% improvement in operational efficiency through targeted insights.
  • Collaborated with potential stakeholders, providing honest service, cost assessments, and add-on service costs that established trust and increased partnership rates by 5%.

Senior Project Manager, Client Services

Team Harris Real Estate
07.2016 - 04.2023
  • Negotiated, analyzed, and prepared order agreements, subcontracts, and cost control budgets.
  • Collaborated with cross-functional teams to drive project success, ensuring alignment between departments and meeting all deadlines.
  • Guaranteed financial reporting accuracy through meticulous data validation, leading to a 100% compliance rate during audits.
  • Supported teams by organizing and maintaining project schedules, ensuring tasks were completed on time and within scope.
  • Spearheaded the execution of a $5 million project portfolio, consistently delivering projects 15% under budget and ahead of schedule, which led to a 20% boost in client satisfaction and repeat business.
  • Communicate project status updates, serve as a point of escalation for at-risk projects, and adjust deadlines as necessary in line with company standards.

Education

ASSOCIATE IN ARTS (A.A.) IN HUMAN RESOURCES MANAGEMENT -

Fayetteville Technical College
Fayetteville, NC
05.2008

Skills

  • Account Planning & Management
  • Cultural Competency
  • Financial Analysis
  • Strong Relationship Building
  • Cross-Functional Collaboration
  • Regulatory Compliance & Risk Mitigation
  • Technology Integration
  • Customer Service

Timeline

COMMUNITY PROJECT MANAGER

Block & Associates Realty
02.2024 - Current

Senior Customer Relationship Executive

J1S, LLC
01.2023 - 11.2023

Senior Project Manager, Client Services

Team Harris Real Estate
07.2016 - 04.2023

ASSOCIATE IN ARTS (A.A.) IN HUMAN RESOURCES MANAGEMENT -

Fayetteville Technical College

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Shaterica Jones