Experienced administrative professional seeking a position in administration, clerical work, or patient care technology. Skilled in data entry, appointment scheduling, and records management. Proficient in electronic medical records systems and maintaining patient confidentiality. Committed to delivering exceptional customer service and supporting operational efficiency for organizational success.
Overview
8
8
years of professional experience
Work History
PCA II
CHI St. Joseph Health Regional Hospital
11.2021 - 07.2023
Maintained clean and safe environment to promote patient safety and comfort.
Upheld infection control and prevention policies across different patient-facing areas.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Documented patient information and care activities in electronic health record.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted patients with bathing, grooming, dressing, and oral hygiene care.
Private Caregiver
Kevin K.
05.2018 - Current
Provide clients with assistance as needed, including helping with bathing and other personal hygiene activities
Assist clients with certain physical activities, such as walking, getting into or out of bed, and dressing
Perform household duties for client, including running errands, light cleaning, cooking and laundry
Providing pleasant and supportive companion
Responding quickly and responsibly in cases of emergencies.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Built strong relationships with clients to deliver emotional support and companionship.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Maintained clean, safe, and well-organized patient environment.
Hudson Creek Alzheimer’s Facility
07.2023 - 08.2024
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, eating, transferring, and mobility
Engages residents in meaningful conversation, socialization, and activity while providing personal care assistance
Responds to all resident needs and/or requests for care promptly, and provides or obtains assistance with care as necessary
Assists in the dining room during resident meal times
Encourages residents to participate in scheduled activities and outings, and assists with those activities as needed
Assists in the cleanliness of the community, including straightening resident beds, emptying resident garbage, and tidies resident rooms daily and as needed
Assists with resident laundry per shift guidelines.
Angels At Home
08.2022 - 02.2023
Help clients take prescribed medication
Assist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)
Assist clients with personal care and hygiene
Help clients with physical therapy exercises
Plan and prepare meals with assistance from the clients (when they are able)
Do the client’s shopping or accompany them when they shop
Perform light housekeeping duties that clients can’t complete on their own
Be a pleasant and supportive companion
Report any unusual incidents
Act quickly and responsibly in cases of emergency.
Healthpoint
06.2020 - 07.2021
Maintaining paper-based and electronic patients’ files to ensure smooth functioning of medical records department
Gathering and managing patients' demographic and related information from various sources as well as assembled medical records of new patients
Sorting and filing all patient information as well as processing expired patient information
Adhered to healthcare and regulatory policies for handling confidential information as well as attended quality improvement programs as required.
The Paull Allergy and Asthma Clinic
05.2016 - 05.2018
Greet and attend to patients in person and over the phone
Professionally assist doctors, staff, visitors, and patients
Maintain confidentiality of all doctor, staff, and patient information
Perform all duties within HIPAA regulations.
Education
High School Diploma -
Navasota High School
No Degree - Nursing
Prairie View A & M University
Skills
Adaptive Team Player
Multitasking
Excellent communication skills
Computer Skills
Organization Skills
Infection Control
Attention to Details
Interpersonal Skills
Behavioral Management
Dementia Care
Compassionate Care
Cultural Sensitivity
HIPAA Compliance
Timeline
Hudson Creek Alzheimer’s Facility
07.2023 - 08.2024
Angels At Home
08.2022 - 02.2023
PCA II
CHI St. Joseph Health Regional Hospital
11.2021 - 07.2023
Healthpoint
06.2020 - 07.2021
Private Caregiver
Kevin K.
05.2018 - Current
The Paull Allergy and Asthma Clinic
05.2016 - 05.2018
High School Diploma -
Navasota High School
No Degree - Nursing
Prairie View A & M University
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