Shaterra Pugh
Home Care Professionals
San Leandro,CA
11
years of professional experience
Professional caregiver with strong experience in providing compassionate and efficient home care. Known for excellent communication skills, adaptability, and reliability in meeting clients' needs. Expertise in personal care, medication management, and household support. Collaborative team player focused on achieving positive outcomes for clients.
Work History
Home Care Aide
6 Years 9 Months- Provided personal care support for clients with dignity and respect.
- Assisted client with medication management.
- Managed grooming activities to maintain high standards of appearance and care.
- Managed cooking responsibilities, preparing menu items according to established standards.
- Assisted clients with bathing, grooming, dressing, and mobility support
- Administered medication reminders and reinforced routine care schedules
- Documented daily care activities and communicated updates to family members
- Assisted patients with daily living activities, promoting independence and quality of life.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
Manager
4 Years 4 Months- Directed airport station operations, aligning gate activity, boarding flow, and turnaround performance with service standards.
- Coordinated cross-functional teams across ramp, gate, and baggage functions to maintain safe, on-time departures.
- Resolved irregular operations, rebooking disruptions and communicating schedule changes to reduce passenger friction.
- Trained and coached frontline staff on safety procedures, customer service expectations, and operational consistency.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Day Care Assistant
3 Years- Facilitated end-to-end school event coordination, supporting smooth execution.
- Coordinated school events end-to-end, managing schedules and logistics.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
- Addressed behavioral concerns promptly by working closely with lead teachers and parents to implement corrective actions.
- Improved operational efficiency by assisting in digital documentation of attendance and progress reports.
Janitor
1 Year- Coordinated travel to client locations to support ongoing engagements.
- Managed client booking requests and scheduling activities.
- Managed administration responsibilities to ensure smooth daily operations.
- Communicating with clients before and after cleaning out
- Performed routine cleaning of floors, restrooms, and common areas to maintain safe, sanitary facilities.
- Removed trash, recycling, and debris following proper disposal procedures and facility standards.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained floor cleaning and waxing equipment.
Mento
2 Years- Helped plan school events.
- Helped coordinate school events.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Guided participants through goal setting, progress reviews, and individualized development plans.
Education
High School Diploma
Skills
Coordinated meal service and nutrition support for clients.
Oversaw housekeeping routines to maintain safe
clean living spaces.
Managed patient transport for appointments and care-related travel.
Provided compassionate hospice support during end-of-life care.
Documented client service details and care updates.
Delivered care support tailored to dementia-related needs.
Prepared clinical documentation and reporting for care teams.
Delivered personal care services with focus on dignity and comfort.
Supported elder care needs in home-based settings.
Served as home care aide across daily client support needs.
Built trust through emotional support and companionship.
Timeline
Manager
Spirit Airlines, Detroit Metropolitan Airport
08.2020 - 12.2024Read More
Home Care Aide
Home Care Professionals
01.2020 - CurrentRead More
Day Care Assistant
Mizz Ada’s Day Care
01.2019 - 01.2022Read More
Janitor
Oh U Cleaning Services
01.2018 - 01.2019Read More
Mento
PASS
01.2016 - 01.2018Read More
Castlemont High School
High School Diploma
Read More