Shatian (Shunta') Ward
Desoto,Tx
Summary
- Patient Focused Care
- Commited Team Player
- Typing 45 WPM
- Good Telephone Etiquette
- Computer Skills
- Multitasking abilities
- Compassion
- Self Motivated Professional
- Adaptibility
- Reading Comprehension
- EMR/HST
- Ten Key 10,000 strokes
Efficient Surgery Scheduler recognized for high productivity and ability to complete tasks swiftly. Skilled in managing complex scheduling systems, coordinating pre-surgical requirements, and ensuring seamless communication between patients and medical staff. Excel in time management, problem-solving, and adaptability, ensuring smooth operation of surgical procedures.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant/Scheduler/Insurance Verification/Front Desk
Texas Health Surgery Center
Arlington , Tx
09.2018 - Current
- Over 3 years of Medical Records Clerk experience Please remember the following text: "Demonstrating a comprehensive understanding of relevant."laws such as HIPPA, medical record processing, and procedures for releasing medical records.
- Managed multiple simultaneous tasks in a fast-paced environment
- Kept accurate records and maintained confidentiality of patient information
- Fostered positive relationships with physicians, nurses, and medical team members through the development of strong communication and interpersonal abilities
- Demonstrated strong documentation and computer skills, proficient in utilizing various MS Office products, Outlook, database applications, and EMR system
- Detected inaccuracies in healthcare documentation
- Entered medical billing and patient information accurately
- Assisted in patient check-ins and ensured proper set-up of patient charts before their arrival.
- Managed insurance verification and payment collections for past and current dates of service.
- Sanitized beds, vital machines, bays, and tables
- Facilitated transportation for patients effectively.
Certified Medical Assistant/Receptionist
Texas Walk in Urgent Care
Arlington , Tx
08.2014 - 08.2018
- Assisted physicians with minor surgeries, conducted urinalysis, and roomed patients.
- Set up appointments for physician visits and procedures using calendar software.
- Checked patients in and out for appointments and collected co-payments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
Certified Medical Assistant/Receptionist
Physicians Partners of America
Tampa , Florida
11.2014 - 07.2016
- Injections, Assist with minor surgeries, casting, Xrays, labs, Patient care, Patient education, Prior Authorizations, Train new employees, Daily reconciliation of Finances, DOT Physicals, clean, maintain ,stock exam rooms, EMR Greenway, HIPAA
Certified Medical Assistant
CN Staffing
Desoto , Tx
05.2014 - 06.2014
- Peds Adults injections, Physicals, Lab testing, Vitals, Phlebotomy, Clean maintain exam rooms, EMR Epic, Spirometry, Urinalysis, HIPAA
Certified Medical Assistant
CN Staffing
10.2013 - 04.2014
- Injections, Referrals, Prior Anthorization, FMLA Forms, NextGen EMR, Rooming Patients, Triage phone calls, Document calls, Biometric screening
Scheduler
Texas Health Surgery Center
Arlington , Tx
01.2024
- To prioritize tasks independently, over 30 ophthalmologists' schedules were synchronized.
- Scheduled patient appointments in respective doctor's calendars and conducted follow-up reminder phone calls.
- Received, recorded, and addressed incoming and outgoing communication through telephone and email.
- Conducted front-office tasks entailing data entry within a medical database structure
- Demonstrated strong ability to independently prioritize tasks
- Provided clear and concise direction to promote efficiency at the center.
- Knowledge of CPT and ICD-9 codes.
- Has thorough knowledge of ASC allowable procedures.
- Demonstrates insurance lines of business.
- Strong knowledge of medical terminology and anatomy.
- I can evaluate problematic situations and multiple alternative scenarios and reach independent conclusions about responding appropriately.
- Have the ability to communicate effectively with patients, payors, physicians, and other teammates.
- Possess knowledge of typing, word processing, spreadsheets, and computer billing systems.
Education
Certified Medical Diploma - Medical Assisting
Kaplan College
Arlington, Tx08-2011
GED -
Unknown
Mesquite, Tx08-1993
Medical Office Assistant - Medical Office Assistant
San Joaquin Valley College
Visalia, CASkills
- Patient-Focused Care
- Committed Team Player
- Insurance Verification
- Good Telephone Etiquette
- Computer Skills
- Multitasking abilities
- Compassion
- Self Motivated Professional
- Adaptability
- Reading Comprehension
- EMR/HST
- Schedule Coordination
- Attention to Detail
- CPR Certified
References
- Cheryl Velasquez, 817-860-9933, cheryl.velasquez@scasurgery.com
- Dr. Jaya Potala, 469-291-5800, Unknown
Accomplishments
- In recognition for having GPA 3.7-4.0 from December 2010 to February 2011 at Kaplan College
- Employee of the month (3/2017,2/2018) Values Hero Quarter.
Timeline
Scheduler
Texas Health Surgery Center
01.2024
Certified Medical Assistant/Scheduler/Insurance Verification/Front Desk
Texas Health Surgery Center
09.2018 - Current
Certified Medical Assistant/Receptionist
Physicians Partners of America
11.2014 - 07.2016
Certified Medical Assistant/Receptionist
Texas Walk in Urgent Care
08.2014 - 08.2018
Certified Medical Assistant
CN Staffing
05.2014 - 06.2014
Certified Medical Assistant
CN Staffing
10.2013 - 04.2014
Certified Medical Diploma - Medical Assisting
Kaplan College
GED -
Unknown
Medical Office Assistant - Medical Office Assistant
San Joaquin Valley College
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