Shatisha Dorsey
Kingwood ,TX
Summary
Accounts Receivable Clerk specializes in recording financial transactions of generated revenue from products or services rendered. Displays strong analysis and organizational skills. Demonstrated experience calculating, posting and managing accounting figures and financial records.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Clerk
DISA Global Solutions
Houston , TX
10.2018 - 10.2021
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Responded to inbound inquiries regarding accounts and payments.
- Used accounting software to reconcile accounts, track income and generate invoices.
- Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reported financial data and updated financial records in ledgers and journals.
- Reviewed time and attendance records to identify billable items.
- Managed and responded to correspondence and inquiries from customers and vendors.
Accounts Payable Clerk
Tiga Logistics LLC
Conroe , TX
04.2016 - 08.2018
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Maintained payable shared email inbox and digitized invoices for processing.
- Reported financial data and updated financial records in ledgers and journals.
- Assessed data and information to verify entry, calculation and billing code accuracy.
Call Center Representative
ProMark Research
The Woodlands, TX
01.2013 - 12.2015
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Windfern High School
Houston, Tx06.2011
Skills
- Bank Statement Reconciliation
- Federal Regulation Compliance
- Financial Calculation and Analysis
- Account Auditing
- Proactive and Self-Motivated
- Invoice Processing
- Customer Relations
- Financial Recordkeeping
- Bill Payment and Recordkeeping
- Collection Calls
- Validation of Discrepancies
- Data Entry and 10-Key
- Record Reconciliation
- Customer Notifications
- Monetary Transactions
- Accountability Documentation
- Information Recordkeeping
- Financial Data Assessments
- Financial Document Review
- Discrepancy Investigations
Timeline
Accounts Receivable Clerk
DISA Global Solutions
10.2018 - 10.2021
Accounts Payable Clerk
Tiga Logistics LLC
04.2016 - 08.2018
Call Center Representative
ProMark Research
01.2013 - 12.2015
High School Diploma -
Windfern High School