Shatondrick Young
Lubbock
Summary
Dynamic and detail-oriented professional with extensive experience in healthcare settings, including Lubbock Gastroenterology. Proven ability to manage patient records with precision and uphold HIPAA compliance. Strong interpersonal skills enhance collaboration, while proficiency in Microsoft Office ensures efficient documentation and reporting. Committed to delivering exceptional patient care and support.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
LUBBOCK GASTROENTEROLOGY
LUBBOCK
06.2025 - Current
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Protected patients by observing strict HIPAA guidelines.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Phlebotomist
Red Cross
Lubbock
02.2024 - 05.2024
- Collected blood samples from donors following strict safety protocols.
- Ensured compliance with health regulations during blood drives and clinics.
- Collaborated with team members to streamline donation workflows.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Direct Care Supervisor
Sevita
10.2020 - 02.2024
- Supervise a team of 5-6 house parents who provide services to individuals with developmental disabilities and assist them with daily self-care skills such as cooking, grooming, bathing, hygiene etc.
- Provide behavior intervention and in services to house parents.
- Maintain budgets and data collection for the agency and submit all required documentation and reports in a timely manner.
Direct Support Staff
Lubbock State School
07.2019 - 05.2021
- Assist individuals with developmental disabilities in routine and emergency care, treatment, and training.
- Assist these individuals with daily routines such as grooming, bathing, feeding, observing, and reporting their conditions and behaviors.
- Interact with individuals and participate in training treatment programs.
Caregiver
Bright Star
07.2019 - 09.2020
- Personalized support and assistance to elderly individuals while tailoring their unique needs and preferences.
- Engage in activities with these individuals while providing grooming, medication management, meal preparation and household chores.
Culinary
General
10.2012 - 02.2018
- Duties include food preparation, following recipes, crafting and visually presenting dishes to customers while ensuring food safety standards and times.
- Collaborates closely with team members and communicates effectively to strive for excellence in customer satisfaction.
Community Living Instructor
Educare Community Living
05.2010 - 05.2012
- Provide ongoing support and services to individuals with intellectual and developmental disabilities by performing a range of tasks aimed at promoting their well-being and enhancing their quality of life which includes providing assistance with daily activities, personal hygiene, meal prep, medication management, and transportation.
Education
Phlebotomy -
South Plains College
04.2024
High School Diploma -
Estacado high School
05.2000
Skills
- Ability to Advocate
- Self-Motivated
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- 10 key by touch
- Ability to create and implement plans
- Group interaction skills
- Task oriented
- Detailed oriented
- Creative
- Flexible
- Excellent communication skills
- Interpersonal skills
- Ability to work individually
- Ability to work as a team
- Patient charting
- Medical records management
- HIPAA compliance
- Attention to detail
- Documentation
- Front desk operations
- Paperwork coordination
- Records management
- Medical charting
- Mail management
- Collaboration and teamwork
- Documentation and recordkeeping
Experience Volunteer Work
- Sondra’s Song, Volunteered for Sondra’s Song which is a 501c3, nonprofit organization whose mission is to provide transitional living services and mentorship to youth who are aging out of foster care system.
- Serenity Lea, Volunteered for Serenity Lea which is a 501c3, nonprofit organization whose mission is to provide transitional living services and mentorship to youth who are aging out of foster care system.
- Home Aid, Assisted individuals with bathing, dressing, daily hygiene care and grooming. Provide individuals with transportation to and from doctor appointments and act as liaison for individuals with mental illnesses.
Timeline
Medical Receptionist
LUBBOCK GASTROENTEROLOGY
06.2025 - Current
Phlebotomist
Red Cross
02.2024 - 05.2024
Direct Care Supervisor
Sevita
10.2020 - 02.2024
Direct Support Staff
Lubbock State School
07.2019 - 05.2021
Caregiver
Bright Star
07.2019 - 09.2020
Culinary
General
10.2012 - 02.2018
Community Living Instructor
Educare Community Living
05.2010 - 05.2012
Phlebotomy -
South Plains College
High School Diploma -
Estacado high School