Shatonya Scott
Lafayette,LA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
Work History
Food Truck Operator
MzTweet's Cafe'
Lafayette, United States
03.2020 - 03.2022
- Planned daily menus and prepped food for service.
- Hired and supervised food truck prep cooks, cashiers and service window attendants.
- Accepted orders and packed food for takeout and delivery.
- Trained food truck employees to follow established safety and hygiene standards.
- Greeted customers, answered menu questions and responded to complaints.
- Obtained city parking permits and drove food truck to designated areas.
- Calculated operating budget, set menu prices and worked with suppliers to stock inventory.
- Maintained employee records, prepared payroll and scheduled shifts.
- Monitored expenditures and identified areas to maximize budget and minimize costs.
- Scheduled yearly kitchen equipment maintenance, handled repairs and upgraded appliances.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Helped general management develop prices based on inventory costs and portion sizes.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Medical Assistant
Heart Hospital Of Lafayette
LAFAYETTE, Louisiana
02.2017 - 12.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Tested and recorded blood glucose levels.
- Obtained pre- and post-treatment vital signs and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Verified appropriate lab couriers picked up collected lab specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Prepared initial patient charts for admission.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained client medical history, medication information, symptoms and allergies.
- Obtained all prescribed laboratory testing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Ambulated, turned and positioned patients.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Unit Clerk
Post Acute Medical Hospital
Lafayette, LA
06.2016 - 02.2017
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Delivered clerical support by handling range of routine and special requirements.
- Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
- Answered multi-line telephone system, provided information and directed calls.
- Arranged discharges and patient transportations.
- Charted vital signs and added telemetry strips to charts.
- Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
- Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
- Obtained and organized medical records for office visits and scheduled labs.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Completed daily charge reconciliation to keep billing current and accurate.
- Interacted with customers by phone, email or in-person to provide information.
- Prepared admissions charts and scanned records.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized patient files and streamlined operations to improve efficiency.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Medical Assistant
Lafayette General Medical Center
LAFAYETTE, Louisiana
04.2014 - 05.2016
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Tested and recorded blood glucose levels.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained pre- and post-treatment vital signs and weight.
- Taught patients about medications, procedures and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Verified appropriate lab couriers picked up collected lab specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Prepared initial patient charts for admission.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms and allergies.
- Obtained all prescribed laboratory testing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Unit Secretary
Our Lady Of Lourdes
LAFAYETTE, Louisiana
02.2008 - 04.2014
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized patient files and streamlined operations to improve efficiency.
Education
Medical Assistant
Bryman College
New Orleans, LA2001
High School Diploma -
Thibodaux High School
Thibodaux, LA05.1998
Skills
- Multitasking and Prioritization
- Multi-line Telephone System Operation
- Updating Medical Records
- Procedure Assistance
- Operating EKG Equipment
- Check-In and Check-Out Procedures
- Treatment Room Preparation
- Routine Laboratory Testing
- Appointment Scheduling
- Clear Communication
- Cleaning and Organizing
- Electronic Charting
- Willingness to Learn
- Quality Control
- Patient Chart Tracking
- Data Entry
- Medical Coding
- Sanitizing and Cleaning
- Vitals Collection and Documentation
- Venipuncture Expertise
Timeline
Food Truck Operator
MzTweet's Cafe'
03.2020 - 03.2022
Medical Assistant
Heart Hospital Of Lafayette
02.2017 - 12.2018
Unit Clerk
Post Acute Medical Hospital
06.2016 - 02.2017
Medical Assistant
Lafayette General Medical Center
04.2014 - 05.2016
Medical Unit Secretary
Our Lady Of Lourdes
02.2008 - 04.2014
Medical Assistant
Bryman College
High School Diploma -
Thibodaux High School
Similar Profiles
Dipak MandalDipak Mandal
Chef assistant at Garden of Dreams Cafe (Kaiser Cafe)Chef assistant at Garden of Dreams Cafe (Kaiser Cafe)
Phuc VuPhuc Vu
Cafe Staff Member at Terrace Cafe/Worcester CafeCafe Staff Member at Terrace Cafe/Worcester Cafe
Ellie RyanEllie Ryan
Hospitality Team Member at Dreamer Cafe (formerly Master Jack Cafe)Hospitality Team Member at Dreamer Cafe (formerly Master Jack Cafe)
Evie PetitEvie Petit
Registered Line Technician at Ecole Pour ToutRegistered Line Technician at Ecole Pour Tout
Jennifer AndrewsJennifer Andrews
Choir Member at Episcopal Church of the AscensionChoir Member at Episcopal Church of the Ascension