Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Preventive Healthcare Advisor
1 Year 2 Months
Life Line Community Healthcare | 06.2025 - Current
Advised patients on healthcare options and services to enhance decision-making.
Educated clients on preventive health practices and available community resources.
Served as a trusted liaison between patients and healthcare providers by facilitating open communication channels and fostering mutual respect.
Improved patient satisfaction by providing personalized healthcare advice and addressing individual concerns.
Chief Executive Officer/Financial Consultant
6 Years 1 Month
Luxe Life Consulting | 07.2020 - Current
Analyzed and determined courses of action to align operations and revenue performance with organizational goals
Communicated with clients to meet fiduciary obligations, strengthen relationships and define client objectives
Put together full business plans for upcoming and established companies
Leasing Professional
3 Years 2 Months
BG Multifamily | 02.2017 - 04.2020
Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
Compiled and conveyed all operational and financial data to regional manager
Developed strong, professional relationships with vendors and residents by initiating collaboration and delivering exemplary service and engagement
Research Data Coordinator
9 Years 8 Months
University of Texas MD Anderson | 12.2007 - 08.2017
Provide administrative and patient care services for the coordination of research services
Collaborate with the research team and the principal investigator in current protocol requirements utilizing a computer database and/or case report form
Participates in retrieval and analysis of protocol specific data and or disease treatment related information
Impacts the coordination of patient data for research studies
Education
Bachelor’s Degree - Health Care Management Administration
University of Phoenix | 01.2014
High School Diploma
James Madison High School | 01.2006
Skills
Communication
Excellent Organizational Skills
PDMS/Core Training
Microsoft Word
Microsoft Excel
PubMed
Strategic Planning
Leadership and Development
Quality improvement
Customer service
Dependable and responsible
Active listening
Friendly
positive attitude
Teamwork and collaboration
Certification
Life & Health Insurance License - 2022-Current
Women Owned Business Certification
Languages
English
Full Professional
Timeline
Preventive Healthcare Advisor
Life Line Community Healthcare
06.2025 - CurrentRead More
Chief Executive Officer/Financial Consultant
Luxe Life Consulting
07.2020 - CurrentRead More
Leasing Professional
BG Multifamily
02.2017 - 04.2020Read More
Research Data Coordinator
University of Texas MD Anderson
12.2007 - 08.2017Read More
James Madison High School
High School Diploma
Read More
University of Phoenix
Bachelor’s Degree from Health Care Management Administration
Read More
Leadership
Women In Entrepreneurship, Entrepreneurial and Small Business Operations- E-Cornell University