Shatori Parker
Atlanta,GA
Summary
Motivated and reliable professional with 10+ years of experience in customer service, sales, and management. Known for exceeding sales goals, maintaining high levels of customer satisfaction, and leading teams with empathy and efficiency. Adept in inventory control, payroll, scheduling, event planning, and employee training. Passionate about delivering exceptional service and contributing to team success. Open to relocation and authorized to work in the U.S.
Overview
13
13
years of professional experience
Work History
Assistant
Don't Lose Sight Global LLC.
08.2021 - Current
- Provide administrative support in a logistics environment, assisting with scheduling, client communication, and load tracking.
- Maintain records and supported daily operations to ensure timely deliveries.
- Help coordinate with drivers and dispatch to streamline transportation processes.
- Contribute to the overall organization and efficiency of back-end trucking operations.
Manager
kidzways
08.2019 - 05.2020
- Oversaw daily operations in a children’s play facility and party venue.
- Managed party bookings, event planning, inventory, and customer interactions.
- Handled store opening/closing, bank deposits, and staff scheduling.
- Hired, trained, and supervised employees while ensuring a safe, fun environment.
Server
olive garden
05.2016 - 06.2018
- Delivered outstanding customer service in a fast-paced dining environment.
- Demonstrated menu knowledge and upsold items effectively.
- Maintained cleanliness, assisted with restocking, and handled cash/credit payments.
Assistant Manager
kmart
06.2016 - 01.2017
- Ensured compliance with store policies on cash management and customer service.
- Resolved billing discrepancies, saving over $2,000 in potential losses.
- Oversaw daily cash handling and collaborated with loss prevention teams.
Assistant Manager
footaction
10.2014 - 12.2015
- Led a team to surpass sales targets and reduce operational costs by 22%.
- Recognized as top salesperson in the district for multiple months.
- Managed training, scheduling, and customer experience strategies.
Assistant Manager
Nu-way
02.2012 - 05.2014
- Managed payroll, accounts receivable/payable, and staff supervision.
- Improved guest satisfaction by fostering a positive service environment.
- Conducted staff evaluations and inventory tracking.
Education
ASSOCIATES - Allied Health
GEORGIA MILITARY COLLEGE
01.2017
ASSOCIATES - Allied Health
ABRAHAM BALDWIN AGRICULTURE COLLEGE
12.2015
Skills
- Customer Service & Sales
- Team Leadership & Training
- Payroll & Bookkeeping
- Event Planning
- Inventory & Store Operations
- Scheduling & Staff Management
- Conflict Resolution
- Public Speaking & Communication
- Administrative Support
- Logistics Assistance
Languages
English - Expert
Timeline
Assistant
Don't Lose Sight Global LLC.
08.2021 - Current
Manager
kidzways
08.2019 - 05.2020
Assistant Manager
kmart
06.2016 - 01.2017
Server
olive garden
05.2016 - 06.2018
Assistant Manager
footaction
10.2014 - 12.2015
Assistant Manager
Nu-way
02.2012 - 05.2014
ASSOCIATES - Allied Health
GEORGIA MILITARY COLLEGE
ASSOCIATES - Allied Health
ABRAHAM BALDWIN AGRICULTURE COLLEGE
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