Shatosha Daugherty
Olive Branch,MS
Summary
Dedicated Social Worker offering 20 years of case work and crisis intervention expertise. Offering comprehensive background in social services and Foster Care, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Superb Social Worker strongly emphasizing reunifying families and prevention. Extensive experience in training foster care new hires, substance abuse prevention and parent-child conflict resolution. Takes pride in writing the 1st ever Foster Care Training Manual for TN (Fundamentals of Professional Development-Foster Care New Hire Guide). An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the needs of children in the foster care system. Hardworking and passionate with strong organizational skills who understands that one can't do this kind of work if their whole heart isn't in it. Social Work is a passion not just a job or career. Always ready and willing and has taken teams far beyond required expectations. A dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Supervising Family Service Worker 3
TN Department Of Children's Services
Memphis , TN
09.2007 - 09.2022
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interviewed individuals and families to assess needs and provide informational resources.
- Problem solved, multi tasked, and worked in fast paced environment while managing caseload of most difficult youths.
- Working directly with community and service providers in making referrals in areas such as social skills, mental health, education, behavior and medication management, case management, in-home services, job education for birth parents and youth approaching age 18, parenting education and drug education and rehabilitation.
- Worked with children that experience abuse and neglect and helped to ensure safety, well-being and permanency of each child so that their needs are met to live productive lives.
- Worked with public and effectively communicated and met the needs of the community to ensure sufficient quality customer service.
- Provided services and made referrals for individual needs.
- Conducted background checks and other documentation to place children in an appropriate home setting with family or kin.
- Completed thorough home studies of any persons petitioning for custody of a child in foster care.
- Worked directly with several attorneys and testified during court proceedings.
- Documented data and completed accurate updates to case records.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Collaborated with team members to achieve target results.
- Created plans and communicated deadlines to complete projects on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties such as family members, attorneys, counselors etc.
- Resolved problems, improved operations and provided exceptional service. Wrote the 1st ever Foster Care Training Manual for State of TN which is now used statewide for training new hires.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Participated in team-building activities to enhance working relationships.
- Worked flexible hours across night, weekend and holiday shifts to assist in supervising the most difficult children in foster care without an appropriate placement.
- Actively listened to clients' requests, confirming full understanding before addressing concerns.
- Conducted therapeutic supervised visits with parents, guardians, and siblings and documented for court hearings.
- Conducted monthly face to face visits with children in foster care in the foster homes, facility and/or family home to ensure safety of the children.
- Issued drug screenings as needed to ensure compliance and made appropriate decisions as needed as a result of the screening.
- Facilitated Child and Family Team Meetings with families, birth parents, attorneys and counselors to develop a plan of care such as a permanency plan, which serves as a legal document of steps that must be completed in order for a child to exit foster care.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service. All evaluations are above standard.
- Improved operations through consistent hard work and dedication.
- Carried out day-to-day duties accurately and efficiently.
- Conducted research, gathered information from multiple sources and presented results.
- Used coordination and planning skills to achieve results according to schedule.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Supported my Team Leader in managing a team of 5 Social Workers and stepped in as the FSW 4 when she was unavailable or out.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Adult Mental Health Case Manager
Midtown Mental Health Center
Memphis , TN
01.2000 - 03.2007
- Provided psychosocial support to develop coping skills and support personal goals for recovery.
- Monitored ongoing treatments for medication side effects, worsening of symptoms and therapeutic response.
- Provided patients and family members with education regarding illness, medications and treatment plans.
- Worked with clients to provide resources based on needs.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Offered and documented treatment consent forms in patient health records.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Managed caseload of 25 patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Observed and monitored client behavior and responses to treatment.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Encouraged patients to discuss experiences in group and individual settings.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Education
Bachelor of Arts - Social Work
University of Mississippi
Oxford, MS05.2001
Skills
- Court Testimony
- Updating Documentation
- Family Reunification
- Family Needs Assessments
- Leading Meetings
- Home visits
- Case Planning and Management
- Permanent Placement
- Effective Listening
- Large Caseloads
- Providing Resources
- Interviewing Individuals
- Child Behavior Modification
- Supervised Visitation
- Discharge Planning
- Client Screening
- Decision Making
- Communication Skills
- Problem Solving
- Flexibility
- Computer Skills
- Time Management
- Teamwork
- Leadership
- Ability to work in fast-paced environment
- Family relationship development
- Building systems and services
- Family services
- Family planning services education
- Fast and efficient service worker
- Family dynamics expert
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Supervising Family Service Worker 3
TN Department Of Children's Services
09.2007 - 09.2022
Adult Mental Health Case Manager
Midtown Mental Health Center
01.2000 - 03.2007
Bachelor of Arts - Social Work
University of Mississippi
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