Summary
Overview
Work History
Education
Skills
Certification
Medical Office Certification
Timeline
Generic

Shatoshia Manning

Farmerville,LA

Summary

Energetic, detail-oriented and compassionate medical assistant with strong background in patient care, clinical procedures, and administrative tasks. Seeking a challenging position to leverage my skills in a dynamic healthcare environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Arbor Rose Assisted Living
08.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in the collection of specimens for laboratory testing
  • Collected and documented patient information to aid in accurate medical record keeping.
  • Personal care assisting

General Manager

McDonald's
05.2021 - 07.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Department Manager

Walmart
03.2016 - 04.2021
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Certified Nursing Assistant

Ruston Nursing And Rehabilitation
05.2000 - 02.2016
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Monitored and documented patient responses to treatment and medication
  • Assisted with post-operative care, including wounded care and patient education.

Education

Diploma - Medical Assistant

Unitech Training Academy
West Monroe, LA
06-2024

Diploma - CNA/Phlebotomy

Louisiana Delta Community College
Ruston, LA
02-2000

High School Diploma -

Bogan High School
Chicago, IL
06-1997

Skills

    Clinical:

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Phlebotomy
  • Specimen Collection
  • Injection Administration
  • Medical Terminology and Anatomical

Certification

  • CNA - Certified Nursing Assistant

Medical Office Certification

Administrative: 

  • Patient assessment/Scheduling
  • Medical Billing & Coding
  • MS Word Office, Outlook
  • Maintenance of Patient records
  • Staff Hiring





Reference available upon request

Timeline

Patient Care Technician

Arbor Rose Assisted Living
08.2023 - Current

General Manager

McDonald's
05.2021 - 07.2023

Department Manager

Walmart
03.2016 - 04.2021

Certified Nursing Assistant

Ruston Nursing And Rehabilitation
05.2000 - 02.2016

Diploma - Medical Assistant

Unitech Training Academy

Diploma - CNA/Phlebotomy

Louisiana Delta Community College

High School Diploma -

Bogan High School

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