Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shatoya Richardson

Shatoya Richardson

Tolleson,AZ

Summary

I am a dedicated and knowledgeable individual with experience in customer service, sales, and warehouse distribution. I am always looking forward to learning how to advance my knowledge and abilities so that I may reach my full potential.

Overview

8
8
years of professional experience

Work History

INVENTORY CONTROL SPECIALIST

Peddler's Son
10.2022 - 05.2023
  • Identified and resolved discrepancies in inventory counts.
  • Maintained accurate records of inventory supply levels, orders, and deliveries
  • Audited and corrected discrepancies in inventory numbers.
  • Completed daily cycle counts to maintain accuracy of records.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Moved merchandise using pallet jacks and hand trucks.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

WAREHOUSE ASSOCIATE

Salvation Army
01.2020 - 08.2022
  • Maintained company inventories and completed product counts for reports.
  • Sorted and organized merchandise in preparation for shipment.
  • Operated pallet jacks to transport shipments and equipment.
  • Packaged and sealed products according to order size and specifications.
  • Moved products and equipment to appropriate locations to maintain workspace cleanliness.
  • Identified and removed safety and sanitation hazards from work areas.
  • Inspected products for defects and damages and reported discarded items to supervisors.

CUSTOMER SERVICE REPRESENTATIVE

Telereach Inc
06.2015 - 10.2019
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Met daily customer service quotas with a focus on quality.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Complied with corporate and regulatory policies regarding information confidentiality and privacy.
  • Updated and maintained database with accurate customer information and timely data entry.
  • Provided account information to customers and explained bill service policies and customer rights.

Education

HIGH SCHOOL DIPLOMA -

Peoria Accelerated High School
Peoria, AZ
06.2008

Skills

  • Data Entry
  • Teamwork and Collaboration
  • Attention to Detail
  • Recordkeeping and Documentation
  • Goal Setting and Prioritization
  • Customer Service
  • Problem-Solving
  • Verbal and Written Communication
  • Microsoft Office
  • Decision Making
  • Quick Learner
  • Organization and Categorization
  • Time Management
  • Critical Thinking
  • Shipment Processing
  • Order Picking Abilities
  • Product Placement
  • Shipment Verification
  • Inventory and Supply Control
  • Loss Prevention Strategies
  • Damaged Merchandise Processing
  • Report Preparation
  • Cost Control
  • Records Management
  • Document Accuracy
  • Invoicing Audits
  • Team Goals

Timeline

INVENTORY CONTROL SPECIALIST

Peddler's Son
10.2022 - 05.2023

WAREHOUSE ASSOCIATE

Salvation Army
01.2020 - 08.2022

CUSTOMER SERVICE REPRESENTATIVE

Telereach Inc
06.2015 - 10.2019

HIGH SCHOOL DIPLOMA -

Peoria Accelerated High School

Similar Profiles

CREATE PROFILE
Shatoya Richardson