Shatyra Suggs
Sacramento,CA
Summary
Detail-oriented professional with a strong background in warehouse operations and staff training. Proven track record of implementing standardized procedures that increased efficiency by 25%. Ready to leverage expertise in workflow optimization to drive organizational success.
Overview
7
7
years of professional experience
Work History
Stow Associate
Amazon
Sacramento, CA
04.2021 - Current
- Stowed inventory efficiently, ensuring optimal space utilization and organization within designated areas.
- Operated scanning equipment accurately to maintain real-time inventory tracking and data integrity.
- Collaborated with team members to streamline stowing processes, reducing turnaround time for incoming shipments
Receiving Associate
Amazon
Sacramento, CA
05.2021 - Current
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
- Operated forklifts and pallet jacks to streamline product handling processes.
- Unloaded pallets and loaded trailers to ensure timely product availability.
- Developed skills in fluid loading and decanting to enhance team operations.
PIT Certified
Amazon
Sacramento, CA
08.2021 - Current
- Operated forklifts to load and unload goods efficiently and safely.
- Operated clamp truck to transport materials efficiently within warehouse environment.
- Operated Center Rider (PC) to transport heavy loads over long distances.
- Operated Order Picker using RF scanners, ensuring accuracy in item selection and documentation.
- Operated turret trucks to transport materials efficiently within warehouse environment.
- Reduced product damage by carefully maneuvering forklift to load and unload materials from trucks, racks, and shelves.
- Conducted routine inspections of equipment to ensure optimal performance and safety compliance.
- Analyzed operational processes to identify areas for improvement, contributing to overall productivity gains.
- Maximized storage space utilization by effectively organizing pallets in designated areas.
Receiving Clerk
Amazon
Sacramento, CA
08.2024 - Current
- Coordinated daily receiving schedules by setting dock appointments for reactive trailers, ensuring timely offloading and compliance with SLAs for product availability.
- Oversaw daily workflow of receiving operations, ensuring compliance with company standards.
- Implement standardized work procedures for all 40+ associates boosting process adherence by 20%.
- Conducts data driven process audits daily, implementing targeted improvements that increase overall operational efficiency by 25%.
- Coordinated staffing schedules for dock associates, managing workflow for over 40 associates.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
Office Assistant
SacServes
Sacramento, CA
06.2019 - Current
- Enhanced client relationships through exceptional customer service and timely responses to inquiries.
- Coordinated meetings and conferences while managing incoming telephone inquiries to streamline communication.
- Recorded served documents and client communications to ensure accuracy and facilitate information retrieval.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
- Optimized route planning to maximize productivity while minimizing travel time between service locations.
Stow Ambassador
Amazon
Sacramento, CA
01.2022 - 01.2025
- Trained over 60 stow associates, managing up to 10 associates simultaneously during hands-on training, achieving 95% compliance rate within first month.
- Trained new team members on safety protocols and operational procedures.
- Assisted with onboarding and training new staff, sharing expertise and best practices for successful stow operations.
- Conducted regular quality checks to ensure accuracy in stowed items, reducing error rates by 20% and increasing team productivity.
- Delivered high-quality results under tight deadlines by maintaining focus and discipline during busy periods or peak seasons.
PIT Ambassador
Amazon
03.2022 - 01.2025
- Trained new staff on forklift, Order picker, Turret, Center Rider, Clamp, EPJ, and TDR operation protocols and safety procedures, fostering a culture of safety.
- Trained over 50 inbound/outbound receive dock and shipdock associates on loading and offloading processes.
- Implemented best practices for material handling, minimizing damage and loss during transportation.
- Addressed any maintenance concerns regarding forklift equipment proactively, reducing potential delays in daily operations due to malfunctions or breakdowns.
- Collaborated with department heads to align training initiatives with organizational objectives.
- Implemented feedback mechanisms to continuously improve training effectiveness and participant engagement.
Education
High School Diploma -
Inderkum High SChool
Sacramento, CA05-2019
Skills
- Inventory management
- Database management
- Data archiving
- Workflow optimization
- Schedule management
- Time management
- Complex Problem-solving
- Team collaboration
- Resourceful
- Communication skills
- Attention to detail
- Attention to detail
Timeline
Receiving Clerk
Amazon
08.2024 - Current
PIT Ambassador
Amazon
03.2022 - 01.2025
Stow Ambassador
Amazon
01.2022 - 01.2025
PIT Certified
Amazon
08.2021 - Current
Receiving Associate
Amazon
05.2021 - Current
Stow Associate
Amazon
04.2021 - Current
Office Assistant
SacServes
06.2019 - Current
High School Diploma -
Inderkum High SChool