Shaun Adams
Columbus
Summary
Proficient materials handling, logistics and warehouse operations specialist, skilled in movement of hazardous and special cargo in overseas mission-essential logistics operations. Computer-savvy and results-driven with skills in using material management software programs and databases for inventory control and logistics management. Personable and excellent communicator, works collaboratively with peoples of diverse cultures. Motivated to meet deadlines, work independently and make decisions within assigned scope of responsibility.
Overview
32
32
years of professional experience
Work History
Inventory Management Specialist
Defense Logistics Agency
03.2016 - Current
- Performs Supply Planning and is responsible for the final results of the source data generated by the Deployment plan.
- Independently makes decisions to create the supply plan for moderately complex items.
- Assures optimum utilization of current assets, storage activities and rapid reaction time in support of DOD programs.
- Compares requirements to constraints, identifies shortfalls, adjusts procurements within fund limitations.
- Interacts with members from both the Demand and Supply Planning teams.
- Updates master data related to planning from the deployment plan
- Receives and analyzes vendor feedback, identifies shortfalls and explores alternate methods of supply.
- Review distribution patterns, geographic locations, pipeline time that affects Supply Planning.
- Perform requirements calculations, review and process over procurements.
- Handles issues or questions from customers relative to the acceptance/non acceptance of excess material returns.
- Coordinated and oversaw execution of logistics operations.
- Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
- Managed complex emotional customer situations promptly and professionally.
- Followed established procedures and protocols regarding loads to promote integrity of shipments.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Identified opportunities to reduce cost and improve productivity.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Directed investigations to verify and resolve customer or shipper complaints.
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
- Enhanced customer satisfaction by ensuring optimal stock levels of high-demand items, minimizing instances of unfulfilled orders or delayed shipments.
Lead Technical Recruiter
Halcyon Solutions
03.2015 - 03.2016
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality and conformance.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Optimized recruitment advertising efforts using targeted job postings and social media outreach, generating increased candidate interest.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Partnered with internal stakeholders to define clear job descriptions that accurately reflect role expectations and attract top talent pools.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Collaborated with HR teams to ensure seamless onboarding of new hires, contributing to improved employee retention rates.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Vendor Development Manager
Genesis Maintenance
06.2014 - 03.2015
- Prioritize and dispatch 30 to 40 work orders per day based on work order severity.
- Locate and onboard new technicians throughout the United States, as needed.
- Interact heavily and in a professional manner with retail store personnel and trades people by telephone in an attempt to provide Best In Class service to the retail client.
- Utilize Genesis software "Abby" to perform historical research on repair history to resolve potential recall issues.
- Working with service team, Client store managers and Genesis technicians, schedule approximately 40 to 45 service completion work orders per day.
- Track parts arrival to insure technicians do not arrive to site before parts do.
- Schedule all work in accordance with Client Service Level Agreement.
- Determine client needs and provide appropriate solutions through relationship building.
- Resolve facility related issues while managing client expectations.
- Communicate with clients and technicians on a daily basis to maintain a first-class relationship. Conduct weekly visits/calls with your client’s to run through any updates, checkups, business rules, and basic information sharing.
- Take ownership of each client interaction and prioritize client needs through follow-up by having a sense of urgency.
- Maintain a variety of records and prepare reports for management review.
Logistics / Recruiter
United States Marine Corps / US Army
06.1993 - 07.2014
Education
Life Cycle Logistics - Level 1 - Logistics
Defense Acquisition University
Ft Belvoir, Virginia04-2016
Bachelor of Science - Business Management
Post Unversity
Waterbury, Connecticut06-2013
Skills
- Mission Coordination
- Logistics Management
- Operational Logistics Oversight
- Service and Supply Assistance
- Procedure Development
- Shipping Oversight
- Schedule Management
- Incident Reporting
- Vendor Management
- Organizational Requirements Monitoring
- Staff Development and Oversight
- Onboarding and Training
- Verbal and Written Communication
- Logistics Data Analysis
- Workforce Management
- Issue Resolution
- Shipping and Receiving
- Recruiting and Interviewing
- Logistics Analysis
- Customer Relationship Management
- Regulations Compliance
- Inventory management
Timeline
Inventory Management Specialist
Defense Logistics Agency
03.2016 - Current
Lead Technical Recruiter
Halcyon Solutions
03.2015 - 03.2016
Vendor Development Manager
Genesis Maintenance
06.2014 - 03.2015
Logistics / Recruiter
United States Marine Corps / US Army
06.1993 - 07.2014
Life Cycle Logistics - Level 1 - Logistics
Defense Acquisition University
Bachelor of Science - Business Management
Post Unversity
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