Summary
Overview
Work History
Education
Skills
Strength Training/Body Building
Interests
Timeline
Generic

Shaun Aguinaldo

Honolulu

Summary

With a proven track record at Scratch Kitchen And Meatery, I excel in mixology and fostering customer loyalty through exceptional service. My background spans bartending to leadership roles in diverse settings, including the USMC, enhancing team efficiency and mastering complex problem-solving. Skilled in both classic cocktails and effective communication, I consistently exceed employer expectations.

Overview

18
18
years of professional experience

Work History

Bartender

Scratch Kitchen And Meatery
10.2022 - 12.2024
  • Stocked service bar to prepare for operation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, setting up for incoming shift, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.


Assistant Manager

Charleys Philly Cheese Steak
05.2021 - 09.2022
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Server

Tanaka of Tokyo
01.2019 - 05.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.

Marine Corps Engineer Equipment Electrical Systems

United States Marine Corps, USMC
05.2007 - 05.2011
  • Trained and mentored junior Marines, providing guidance and direction.
  • Troop Leadership as Squad leader, leading successful missions in both Operation Iraqi Freedom(OIF) and Operation Enduring Freedom(OEF)
  • Upheld all Marine Corps standards both physical and mental.
  • Maintained all Electrical power for Camp Al Asad, Iraq during my 7 month deployment in Iraq
  • Under secondary M.O.S. 0530 Civilian Affair worked with NATO forces to plan, coordinate, and integrate Civil Military Operations (CMO) into Marine Air-Ground Task Force(MAGTF) operations

Education

High School Diploma -

Aiea High School
Aiea, Hi
05-2006

Skills

  • Bar restocking
  • Mixology
  • Basic accounting
  • Safe service compliance
  • Clear and effective communication
  • Health codes compliance
  • Recipe and menu memorization
  • Suggestive selling
  • Team training and development
  • Responsible alcohol service
  • Customer service
  • Classic cocktails
  • Hospitality service expertise
  • Complex Problem-solving
  • Cash and credit transactions

Strength Training/Body Building

Marines Corps taught me to keep my body strong with resistance and cardio training. I hold myself to a standard of being able to lift at least double my weight in certain lifts. I will have no problem physically in any job I do. I also have a strict dietary restriction which includes the consumption of alcohol unless I have to taste for consistency. Im at the amateur level but I take my hobby very serious. I train currently at the UFC GYM Kaka'ako location. 

Interests

I play competitive and casual video gaming Ranking to platinum in League of legends and completing Ultimate level Raids in Final Fantasy 14 being my highest Achievements I spend time with my son in Minecraft creating worlds and teaching him how to build and create I believe this one of the best ways to keep the mind strong and with the ever growing age of technology provide a foundation for my son to succeed in his future

Timeline

Bartender

Scratch Kitchen And Meatery
10.2022 - 12.2024

Assistant Manager

Charleys Philly Cheese Steak
05.2021 - 09.2022

Server

Tanaka of Tokyo
01.2019 - 05.2021

Marine Corps Engineer Equipment Electrical Systems

United States Marine Corps, USMC
05.2007 - 05.2011

High School Diploma -

Aiea High School

Similar Profiles

CREATE PROFILE
Shaun Aguinaldo