Shaun Almassy
Everson,WA
Summary
Adept at driving operational excellence and customer satisfaction, I leveraged my relationship-building prowess and small business acumen at Carne to significantly enhance client retention. My tenure at Baker Septic showcased my ability to innovate, notably through a new routing system, underscoring my blend of technical savvy and strong communication skills. The Barkley Company trained me to solve a variety of maintenance problems and work closely with tenants to assure their satisfacation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Manager
Carne
03.2013 - 03.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Pump Truck Operator
Baker Septic
12.2012 - 07.2013
- Streamlined project timelines by coordinating closely with supervisors to prioritize tasks effectively.
- Implemented a new Google maps based routing system to improve efficiency for all drivers and customers.
- Promoted environmental sustainability by adhering to strict environmental regulations while operating pump trucks on designated job sites.
- Established trust among colleagues, supervisors, and clients by consistently delivering high-quality service and maintaining a strong work ethic.
Facilities Maintenance Assistant
The Barkley Company
07.2005 - 05.2006
- Optimized facility operations, coordinating with various contractors for maintenance scheduling and prioritization.
- Coordinated with contractors/vendors during large-scale renovation projects ensuring smooth completion of work without disrupting facility operations.
- Managed landscaping duties including lawn care, planting seasonal flowers, pruning trees and shrubs to maintain an attractive external appearance of the facility.
- Delivered exceptional service to building occupants by promptly addressing complaints and resolving issues related to facilities maintenance.
Education
High School Diploma -
Bellingham High School
Bellingham06.2000
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Team Oversight
Certification
- OEC Technician - National Ski Patrol
- CPR/AED Certification
- Rope Rescue Technician Level I/II
Timeline
Owner/Manager
Carne
03.2013 - 03.2022
Pump Truck Operator
Baker Septic
12.2012 - 07.2013
Facilities Maintenance Assistant
The Barkley Company
07.2005 - 05.2006
High School Diploma -
Bellingham High School
- OEC Technician - National Ski Patrol
- CPR/AED Certification
- Rope Rescue Technician Level I/II
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