Summary
Overview
Work History
Skills
Timeline
Generic

Shaun Bennett

Wirtz,VA

Summary

Experienced professional with a passion for innovation and a strong ability to tackle new challenges. Proven track record of successfully managing operations for small businesses and coordinating multiple projects while offering technical support. Consistently able to make valuable contributions in any situation due to diverse skill set and exceptional problem-solving abilities.

Overview

18
18
years of professional experience

Work History

Asset Protection Manager

Domino's Pizza (BB&C)
07.2024 - Current
  • Wrote reports for internal and external crime, burglary, or theft.
  • Reviewed and updated store security policies and procedures.
  • Monitored store surveillance cameras to detect suspicious behavior.
  • Self-motivated, with a strong sense of personal responsibility.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.

Route Sales Representative

Quality Coffee Comany
03.2024 - 07.2024
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Represented wide range of products and brands.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Collaborated with customers to identify needs and provided catered solutions
  • Maintained positive relationships with customers using good communication and follow-through abilities.

Public Safety Communications Coordinator

Franklin County Department of Public Safety
09.2019 - 12.2022
  • As the Communications Coordinator, it was my responsibility to manage the county wide Public Safety Radio System
  • Providing onsite tech support (24/7/365)
  • Crafting grants to aid the support of maintaining and upgrading the array of county wide Public Safety Communications
  • Develop and maintain good working relationship with shareholding departments and outside agencies
  • Manage levels of expendable equipment (Batteries, Chargers, etc.)
  • Maintained the scheduling of vendors to support the system
  • Monitoring all alarms and discerning level of concern and the dispatching the appropriate team to mitigate if necessary
  • Network with other members of the industry to cultivate relationships with knowledgeable vendors and technicians to better support the system
  • Built training classes to train user and superusers of various systems implemented throughout the county
  • Managed the internal training schedule to maintain compliance and staying up to date with current and future equipment/services/applications

Field Systems Technician

Motorola Solutions Inc.
05.2017 - 09.2019
  • Was solely responsible for the Incoming and Routing of all call data for 911 Dispatch Call Centers and maintain the Public Safety wide are Two Way radio systems
  • A portion of those responsibilities were to maintain the following:
  • E911 Call Solutions
  • Vesta Solutions
  • Vesta 911Pallas
  • Call Works
  • Two-Way Radio Communications
  • Astro 25 Integrated Voice and Data Radio Systems (ASTRO IV&D)
  • Motorola Call Dispatching Consoles
  • MotoTRBO Trunking Systems
  • Conventional Repeater Systems
  • PA Systems
  • Site Wide alerting systems

Manager

Teltronic
09.2012 - 05.2017
  • Scheduled the work tasks for Technicians and Installers
  • Scheduled & compensated 3rd party vendors and contractors for the various projects
  • Monitored min/max levels of stocked materials
  • Maintained training routines for all associates
  • Evaluated team on all aspects of duties including technical skill and the wide range of customer service skills
  • Continually evolving the common practices for each job type(s)
  • Held sales and service meetings with vendors and customers
  • Built sales and service proposals
  • Engineered communications solutions in various topologies

Radio Technician / Installer

Radio Communications Inc.
02.2007 - 09.2012
  • As a Systems Tech, I maintained the following:
  • Incoming and Routing of 911 Dispatch Call Centers which include:
  • Vesta Solutions
  • Vesta 911
  • Pallas
  • Call Works
  • Two-Way Radio Communications
  • Astro 25 Integrated Voice and Data Radio Systems (ASTRO IV&D)
  • MotoTRBO Trunking Systems
  • Conventional Repeater Systems
  • PA Systems
  • Site Wide alerting systems
  • As an installer I planned and built the following network types:
  • Ethernet Networks
  • Microwave Networks (Point to Point and Ring configuration)
  • Various types of Repeater and Beacon Systems
  • BDA Systems
  • PA Systems
  • Site Wide alerting systems

Skills

  • Customer Service
  • Technical Problem Solving
  • Conflict Resolution
  • Team Training
  • Risk management
  • Action plan development
  • Access control
  • Network configuration
  • Quality control
  • Troubleshooting and repair
  • Fault detection
  • System optimization
  • Site inspections
  • Multitasking

Timeline

Asset Protection Manager

Domino's Pizza (BB&C)
07.2024 - Current

Route Sales Representative

Quality Coffee Comany
03.2024 - 07.2024

Public Safety Communications Coordinator

Franklin County Department of Public Safety
09.2019 - 12.2022

Field Systems Technician

Motorola Solutions Inc.
05.2017 - 09.2019

Manager

Teltronic
09.2012 - 05.2017

Radio Technician / Installer

Radio Communications Inc.
02.2007 - 09.2012

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Shaun Bennett