Shaun Brown
Robertsdale,AL
Overview
5
5
years of professional experience
Work History
Fulfilment Lead
Lowes Distribution Center
Foley, AL
04.2022 - 07.2024
- Organized workflow to ensure all orders were processed accurately and on time.
- Collaborated with other departments to develop long-term solutions that improve customer service experience.
- Maintained records of inventory levels, stock movements, and customer orders.
- Resolved customer complaints regarding delivery issues or discrepancies in orders promptly and professionally.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Supervision of the fulfillment team and help increase customer satisfaction surveys.
- Operated forklift and pallet jack to transport heavy loads.
Hardware Sales Associate
Gulf Coast Building Supplies
Robertsdale, AL
09.2021 - 03.2022
- Answered incoming phone calls from customers regarding product information or availability.
- Performed daily inventory checks of all merchandise on the sales floor.
- Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
- Maintained a clean, organized and well-stocked sales floor.
- Greeted customers to determine wants or needs.
Hardlines Associate
Walmart
Robertsdale, AL
04.2019 - 03.2022
- Updated pricing information using computer system or hand-held device.
- Operated cash registers accurately and efficiently to process customer transactions.
- Assisted customers in locating merchandise and providing product knowledge.
- Inspected, stocked, and replenished inventory on store shelves.
Education
High School Diploma -
BCI
Birtle, MB, Canada06-1998
Skills
- Logistics Planning
- Inspection skills
- Package preparation
- Package scanning
- Picking and Packing
- Shipping coordination
- Forklift Operation
- Pallet jack usage
Timeline
Fulfilment Lead
Lowes Distribution Center
04.2022 - 07.2024
Hardware Sales Associate
Gulf Coast Building Supplies
09.2021 - 03.2022
Hardlines Associate
Walmart
04.2019 - 03.2022
High School Diploma -
BCI
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