SHAUN BROWN
calumet city,ill
Summary
With a proven track record at Burr Oak Cemetery, I excel in landscape maintenance and customer service, enhancing property aesthetics and client satisfaction. My expertise spans from operating heavy machinery to fostering positive customer engagements, driven by a goal-oriented approach and strong communication skills. Achievements include significantly improving outdoor spaces through innovative garden design and efficient project management. Hardworking groundskeeping professional with experience maintaining outdoor public and private spaces. Skilled in landscaping, gardening, and lawn maintenance. Proven track record of successfully executing projects from start to finish, while adhering to budgets and deadlines. Dependable, self-starting individual with outstanding communication and interpersonal skills. Energetic and motivated individual experienced in customer service, sales and marketing. Proven track record of meeting and exceeding sales goals and providing exceptional customer service. Highly organized and detail-oriented, with excellent communication and interpersonal skills. Results-driven candidate with a strong understanding of sales principles and customer service. Possesses a proven ability to build relationships with customers and colleagues. Skilled in identifying customer needs and presenting solutions. Experienced in managing multiple projects and working in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Groundsman
Burr Oak Cemetery
Alsip, IL
05.2024 - 09.2024
- Fertilized lawns and gardens using spreaders or hand-held fertilizer containers
- Decorated gardens with stones and plants
- Performed general maintenance tasks such as painting fences, repairing broken irrigation systems and replacing damaged turf
- Assisted with special projects such as building paths, patios, decks or other structures related to landscaping work
- Mowed and edged lawns, using power mowers, and edgers
- Applied pest control products in accordance with state regulations and company policies
- Weeding gardens
- Irrigation Systems
- Outdoor Lighting
- Landscaping plans
- Stonework
- Workplace Cleanliness
- Machine Maintenance
- Production Monitoring
- Precision measurement
- Mechanical Aptitude
- Measurement gauges
- Milling machine operations
- Production output documentation
- Solid Edge
- Supply Chain Coordination
- Mastercam
- Goal-Oriented
- Stock management
- Cash Handling
- Sales expertise
- Customer Needs Assessment
- Point of sale operation
- Complex Problem-Solving
- Visual Merchandising
- Processing payments
- Cash Register Operation
- Display building
- Opening and closing procedures
- Product Merchandising
- Fitting room maintenance
- Cold-calling
- Customer Service
- Customer Assistance
- Friendly and Helpful
- Honest and Dependable
- Multitasking
- Reliable and Responsible
Sales Assistant
Transamerica
Mokena, IL
04.2022 - 02.2023
- Moved waste paper and other trash from premises to designated area
- Cared for established lawns by mulching, aerating and trimming, or edging around flower beds and walkways
- Operated a variety of power equipment such as mowers, tractors, blowers, edgers, trimmers and chain saws
- Inspected grounds daily for hazards or damage to plants or property
- Raked leaves and other vegetation from lawns and flower beds
- Cared for artificial turf fields, periodically removing and replacing cushioning pads
- Maintained and repaired lawn tools and equipment
- Identified areas requiring repair or improvement on the grounds and reported findings to supervisor
- Attached wires from planted trees to support stakes
- Assisted with snow removal operations including shoveling walkways and sidewalks and spreading ice melt products
- Plant seeds, bulbs, grass, and plants
- Cleaned up after work was completed ensuring no debris was left behind at the site
- Installed new plantings in beds, borders or rock gardens following established designs
- Organized tools and materials necessary for job completion in an orderly fashion
- Raked, mulched, and compost leaved
- Planned and implemented seasonal flower displays and planting schemes
- Used automatic spreaders or sprayers to mix and spray fertilizers and herbicides onto grass
Machine Operator
Steel Mill
Chicago, IL
- Input production and expense totals into company databases
- Utilized motor vehicles to transport machine materials to appropriate locations
- Maintained equipment in operating condition by performing preventive maintenance and repair
- Carried out production procedures, maximizing efficiency and profits
- Replaced worn parts such as bearings, belts, gears, and other components as necessary
- Checked output, reducing machine-related flaws or mistakes
- Loaded and unloaded materials onto machines and adjusted settings accordingly
- Adjusted machining operations using hand tools or numerical controls
- Detected and solved problems related to product quality and aesthetics
- Calibrated and ran tests on machines to reduce errors and maintain optimal performance
- Supervised startup, operation and shutdown of facility equipment
- Inspected sites to remove obstacles and locate safety hazards
- Implemented procedures to promote safe handling of nuclear and industrial chemicals
- Demonstrated strong problem-solving skills when dealing with unexpected machine issues
- Planned ahead for machine changeovers and efficiently changed from one product item to another
Education
High School Diploma -
Midwest
Oaklawn04.2010
Skills
- Inspecting completed work
- Operating mowers and tractors
- Using hand tools
- Landscape equipment operation
- Customer service and assistance
- Trimming and weeding
- Landscape maintenance
- Tree trimming and cutting branches
References
References available upon request
Timeline
Groundsman
Burr Oak Cemetery
05.2024 - 09.2024
Sales Assistant
Transamerica
04.2022 - 02.2023
Machine Operator
Steel Mill
High School Diploma -
Midwest