Shaun Butler Jr
Houston,TX
Summary
Detail-oriented and highly organized with experience coordinating schedules, managing telecommute operations, and supporting team productivity in fast-paced environments. Skilled in balancing multiple priorities, resolving conflicts, and ensuring efficient coverage across departments. Strong communicator with expertise in digital scheduling tools, virtual collaboration platforms, and customer service. Recognized for problem-solving skills, adaptability, and commitment to maintaining smooth operations while upholding confidentiality and compliance standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Scheduler
Telecommute, Remote
Remote
06.2025 - Current
- Schedule, confirm, and reschedule appointments for patients, clients, or staff.
- Manage multiple providers’ or team members’ calendars efficiently.
- Send reminders, confirmations, and changes via email, phone, or scheduling software.
- Communicate scheduling policies and resolve conflicts professionally.
- Use digital scheduling platforms (e.g., Outlook, Google Calendar, Zoom, Teams, or specialized apps).
- Maintain accurate records of schedules, cancellations, and reschedules.
Patient Care Coordinator
Angel’s Touch Hospice, San Antonio, Tx
San Antonio, Tx
09.2023 - 06.2025
- Serve as the main point of contact for patients and families.
- Explain care plans, treatment options, and medical instructions in a way patients understand.
- Schedule and manage patient appointments, follow-ups, and referrals.
- Coordinate with doctors, nurses, specialists, and other providers to ensure continuity of care.
- Track patient progress and follow up on test results, treatments, or pending referrals.
- Assist with discharge planning and transitions between facilities (hospital, rehab, home, etc.).
Rehabilitation Technician
Mission Hospice, San Antonio, Texas
San Antonio, Texas
08.2021 - 09.2023
- Aiding with patient transportation within the rehabilitation facility, if necessary.
- Providing guidance to patients on the proper use of assistive devices, such as walkers, canes, or orthotics, to enhance mobility and independence.
- Working closely with the rehabilitation team, including physical therapists, occupational therapists, and speech therapists, to ensure a coordinated and comprehensive approach to patient care.
- Providing basic education to patients and their families about prescribed exercises, mobility techniques, and self-care strategies.
Education
Bachelors - Kinesiology
Morehouse College
Atlanta, GA05.2022
Skills
- Showing understanding, empathy, and patience when working with patients who may be experiencing physical or emotional challenges during their rehabilitation process
- Assist patients with mobility and exercises, requiring physical strength and endurance to provide support during therapy sessions
- Meeting deadlines
- Remote work capabilities
- Accuracy and precision
- Calendar management
- Follow-up skills
- Guest relations
- Schedule coordination
- CRM software
- Data entry proficiency
- Virtual assistance
Certification
- First Aid/CPR Certified
Timeline
Scheduler
Telecommute, Remote
06.2025 - Current
Patient Care Coordinator
Angel’s Touch Hospice, San Antonio, Tx
09.2023 - 06.2025
Rehabilitation Technician
Mission Hospice, San Antonio, Texas
08.2021 - 09.2023
Bachelors - Kinesiology
Morehouse College
Awards
Healthcare Service Excellence Award, Outstanding Team Player