Shaun Crammer
Sanatoga,PA
Summary
I'm a dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in client relations. Extremely dedicated supervisor committed to completing deliveries quickly, efficiently and safely. Provide 15 years in a distribution environment with vast knowledge of DOT regulations. Also have in depth knowledge of the AS400 system.
Overview
26
26
years of professional experience
Work History
Operations Manager
XPO Logistics
01.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
Operations Supervisor
Old Dominion Freight Line Incva
09.2017 - 12.2021
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Delegated Outbound daily tasks to employees, streamlining daily progress and efficiency.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class logistics work.
Supervisor
Fedex Freight
09.2007 - Current
- Loaded and unloaded 50-75 delivery vans per shift.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Verified each delivery against shipping instructions before delivering to customers.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by analyzing and deciding the best and most efficient routes.
- Verified that vehicle inspection stickers and registrations were current.
- Created and submitted delivery and DOT logs.
- Recorded each delivery using the proper paperwork before leaving the warehouse.
- Operated heavy material handing equipment such as fork trucks and tractors which resulted in zero accidents.
- Inspected truck equipment and supplies and reported problems and safety hazards to managment.
- Followed the company’s loading and unloading procedures for hazardous materials.
- Communicated customer complaints, requests and feedback to company management. Offer my ideas which in turn would work on the problem to satisfy the customer.
- Completed all documentation neatly and accurately.
- Worked overnight shifts during peak periods to ensure customers orders were out the gates on time.
- Practiced safe and secure loading methods to avoid damaging goods.
- Operated and maintained the tractor-trailer in accordance with state and federal regulations.
- Completed and submitted all necessary logs and paperwork on a daily basis. That would make drivers compliant with DOT and send email to customers about their shipments.
- Kept the warehouse and associated outside areas neat and clean at all times.
- Created and implemented strategies for improving operational efficiency and accuracy, that resulted in cost savings.
- Motivated and trained employees to maximize team productivity.
Material Handler
Boscov's Distribution Center
03.1998 - 09.2007
- Loaded truck and properly secured items to prevent damage during transportation.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Verified each delivery against shipping instructions before delivering to customers, which resulted in 100% quality.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Recorded each delivery using the proper paperwork before leaving the warehouse.
- Operated heavy material handing equipment such as fork trucks and cranes.
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed all documentation neatly and accurately.
Education
High School Diploma - Science and Mathematics
Daniel Boone Highschool
Birdsboro, PA1997
Skills
- Expert with DOT regulations
- Safety-conscious
- Adept at recordkeeping
- Organized
- Advanced planning
- Strong verbal communication
- Billing expertise
- Logistics knowledge
- Freight expertise
- Customer-oriented
- Strong math aptitude
- Strong leadership
- Staff development
Accomplishments
- Delivered shipments to customers throughout the northeast region averaging over 500 miles daily.
- Received Bravo Zulu achievement award at Fedex Freight in April of 2011 and December of 2013.
achivements
Supervisor ops class 1
Supervisor and management accepts class
Supervisor class 2
Awarded Bravo Zulu award for my efforts with trees for troops
Awarded the extra mile award for turning outbound departures from a 83.4% to a 91.5%. Raising the weight average of the outbound trailers to 1400 more pounds and doing all this while keeping safety at the top of the list.
XPO Award Above and Beyond
Timeline
Operations Manager
XPO Logistics
01.2022 - Current
Operations Supervisor
Old Dominion Freight Line Incva
09.2017 - 12.2021
Supervisor
Fedex Freight
09.2007 - Current
Material Handler
Boscov's Distribution Center
03.1998 - 09.2007
High School Diploma - Science and Mathematics
Daniel Boone Highschool
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