Shaun De La Houssaye
Moreno Valley,CA
Summary
Dynamic leader with a proven track record enhancing warehouse operations and team performance. Excelled in fostering teamwork and collaboration, significantly enhancing productivity. Skilled in using High Jump and Microsoft Office to streamline processes and improve forecasting accuracy. Demonstrated ability to mentor staff, achieving notable improvements in team performance and efficiency. Commitment to achieving service levels and improving inventory accuracy, contributing to significant productivity improvements.
Overview
5
5
years of professional experience
Work History
Wave Planning
Deckers Brands
07.2023 - Current
- Responsible for allocating orders, releasing work to the warehouse floor, balancing workflow, and ensuring service levels meet customer needs.
- Release orders to the Work Management System (WMS) on an hourly basis.
- Ensures departments have consistent orders to fulfill the production day.
- Drops orders in a strategic way to ensure service level is met.
- Monitors orders progress via the High Jump software.
- Communicates with customer service to plan and effectively execute production and compliance to meet ship windows.
- Communicates with customer experience to resolve customer order issues and process special requests.
Caja/Carton Error Lead
Deckers Brands
03.2023 - 07.2023
- Overseen two departments at the same time ensuring productivity standards were met and all tasks were completed by both teams.
- Created/trained new team to assist with picking and packing orders.
- Maintained and cleaned department robots to ensure a smooth process of order fulfillment.
- Handled and troubleshooted online issues that arose.
- Assigned robots tasks to fulfill orders.
- Assisted with closing pack waves by fixing all errors that arose such as replacing boxes, labels, and damaged items.
Slotting Lead
Deckers Brands
08.2022 - 03.2023
- Cultivated a strong company culture by fostering collaboration among team members and recognizing individual achievements.
- Trained employees on safety protocols to ensure a safe work environment.
- Collaborated with other departments to address any issues or discrepancies ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased accuracy in inventory through running reports daily and routine audits.
- Picked and packed order items.
- Worked on special projects such as organizing the Pick Mod by style popularity/brand to ensure a faster fulfillment of orders.
Slotting - General Labor
Deckers Brands
10.2021 - 08.2022
- Trained/mentored new associates.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Systematically and physically correct locations throughout the warehouse.
- Assisted lead with overseeing associates and ensuring completion of tasks.
Team Lead
Chick Fil A
01.2021 - 10.2021
- Promoted a positive work environment by fostering teamwork and open communication.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Administered tasks and overseen associates ensuring assigned duties were properly completed.
- Resolved customer complaints quickly and efficiently.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
Trainer
Chick Fill A
07.2019 - 01.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their growth.
- Monitored and reported trainee progress.
- Cross-trained associates to maximize staff performance.
- Assisted with keeping inventory within the restaurant and placing orders for new inventory.
Education
High School Diploma -
Orange Vista High School
Perris05.2019
Skills
- Warehouse Operations
- Microsoft Office - Excel, Outlook, Word
- Forecasting Accuracy
- High Jump
- Mentoring
- Teamwork and Collaboration
- Time Management
- Problem Resolution
- Organization and Time Management
Timeline
Wave Planning
Deckers Brands
07.2023 - Current
Caja/Carton Error Lead
Deckers Brands
03.2023 - 07.2023
Slotting Lead
Deckers Brands
08.2022 - 03.2023
Slotting - General Labor
Deckers Brands
10.2021 - 08.2022
Team Lead
Chick Fil A
01.2021 - 10.2021
Trainer
Chick Fill A
07.2019 - 01.2021
High School Diploma -
Orange Vista High School
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