Shaun Donahue
Prattville
Summary
At Max Credit Union, I excelled as a Lead System Engineer, leveraging my expertise in information security and my knack for fostering teamwork to drive innovation and enhance productivity. I spearheaded the standardization of documentation and lead junior engineers, significantly improving knowledge transfer and team performance without exceeding budget constraints.
Overview
12
12
years of professional experience
Work History
Lead System Engineer
Max Credit Union
05.2013 - Current
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Standardized documentation practices across the department, increasing ease of access and improving knowledge transfer among team members.
- Consistently met or exceeded performance benchmarks by staying up-to-date on industry trends and embracing emerging technologies, driving innovation within the organization.
- Mentored junior engineers, fostering a collaborative work environment while enhancing overall team performance.
- Managed relationships with vendors, negotiating contracts for hardware and software acquisitions at reduced costs.
- Streamlined processes for increased productivity with well-structured project management techniques.
- Fostered strong communication channels between technical teams and non-technical departments, bridging gaps in understanding for seamless collaboration.
- Implemented disaster recovery plans, ensuring minimal downtime in case of unexpected events or system failures.
- Successfully managed large-scale IT projects from inception through completion while adhering to strict timelines and budget constraints.
- Developed and maintained service level agreements for strategic applications and measured performance against objectives.
Education
Bachelor of Science - Computer Science
Troy University
Troy, Al12-2011
Skills
- Performance optimization
- Information security
- Information technology management
- IT service management
- Virtualization technologies
- Teamwork and collaboration
- Excellent communication
- Decision-making
- Project leadership
Timeline
Lead System Engineer
Max Credit Union
05.2013 - Current
Bachelor of Science - Computer Science
Troy University
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