Shaun Duncan
People-Driven Mindset. Eager To Learn & Contribute
New Lenox,IL
Summary
Motivated and detail-oriented individual with a strong foundation in the retail industry. Proficient in various skills, including prioritization and customer service. Eager to apply academic knowledge and hands-on experience to contribute to a dynamic team. Seeking a position to grow professionally and support organizational goals.
Overview
9
9
years of professional experience
Work History
Sound Designer
Gamebeat Studios
03.2016 - Current
- Collaborate with producers and team members to understand the vision of projects
- Adhere to outlined deadlines of projects, building rapport and strong professional relationships with various agencies
- Balance and fine tune audio tracks to achieve the desired sound quality and clarity
- Remain up to date with the latest advancements in sound design technology and software
Sales Associate
Kay Jewelers
04.2023 - 05.2024
- Provided exceptional customer service, sharing expert advice about stones, cuts, and settings, resulting in an increase in sales and repeat business
- Maintained an understanding of product knowledge to aid customers in making purchasing decisions
- Organized and maintained product displays, ensuring they are visually appealing and up-to-date with current promotions
- Executed store operation duties, including opening/closing store, reconciling cash registers, and completing bank deposits
Customer Service Representative
Jewel Osco / FoodMart
03.2021 - 05.2024
- Provided prompt, efficient, and friendly service to all customers, helping them locate products as needed
- Maintain a thorough understanding of promotions and store products to assist customers with their purchase
- Followed local, state, and company policies regarding the sale of restricted items, including tobacco and alcohol
- Collaborated with co-workers and management to ensure overall customer satisfaction and a healthy work environment
Education
Associate of Applied Science - Recording Arts Technology
MediaTech Institute
Dallas 05.2001 -
72 Credits of College Coursework - Astrophysics
Grinnell College
Grinnell, IA 05.2001 -
Skills
Customer Service
Management
Microsoft Office
Communication
Sales
Google Suite
Data Entry
Innovative
Mac OS
Collaboration
Adaptability
Point-of-Sale (POS)
Technical Proficiency
Problem Solving
Accomplishments
QuestBridge Academic Scholarship
A highly competitive and selective scholarship program for high achieving collage students.
Timeline
Sales Associate
Kay Jewelers
04.2023 - 05.2024
Customer Service Representative
Jewel Osco / FoodMart
03.2021 - 05.2024
Sound Designer
Gamebeat Studios
03.2016 - Current
Associate of Applied Science - Recording Arts Technology
MediaTech Institute
05.2001 -
72 Credits of College Coursework - Astrophysics
Grinnell College
05.2001 -
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