Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
17
years of professional experience
Work History
Amazon Affiliate
Delivery Driver
02.2022 - Current
Job overview
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Delivered packages to customer doorsteps and business offices.
Loaded and unloaded various delivery vehicles with correct order and balancing.
GTRF
ASSIGNOR
01.2014 - Current
Job overview
Oversee operations, schedules, and maintaining official’s job placement
Hires, trains, and supervision over 30 plus official’s
Manage accounts payable/receivable
Verify, track all deadlines to facilitate smooth workflow and satisfied clients.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
TBOA
BASKETBALL OFFICIAL
01.2007 - 01.2022
Job overview
Enforced rules during contest
Provide good good communication to coaches, players, and partners
Performs well under pressure
Always approachable to coaches, players, and partners.
Education
CLOVER PARK HS
General Studies
01.1991
University Overview
Deca (Student Store)
Various Sports Played
Skills
Washington State NFHS Certification (Yearly)
Expert with Microsoft office suite (Word, Excel, OneNote, Teams, Outlook)