Shaun Frketich
Howell Township,NJ
Summary
Dynamic Electrical Apprentice and IT Technician with a strong background in technical support and customer service. Proven ability to troubleshoot electrical issues and enhance system efficiency, delivering tailored solutions that meet client needs.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Electrical Apprentice/IT Technician
Guaranteed Service
Manasquan, New Jersey
07.2024 - 07.2026
- Maintained a safe work environment on job sites through adherence to safety protocols.
- Utilized hand tools and power tools to perform electrical tasks effectively.
- Collaborated with team members to troubleshoot and resolve electrical issues efficiently.
- Replaced defective circuit breakers, fuses, switches, outlets, and lighting fixtures.
- Supported testing and inspection of electrical systems to ensure adherence to regulatory compliance.
- Diagnosed and resolved network issues, ensuring connectivity across devices.
- Maintained inventory of IT equipment and managed asset tracking systems.
Geek Squad Consultant Agent
Best Buy
Brick, NJ
04.2022 - 07.2024
- Troubleshot and repaired Windows, Apple, and Android devices, ensuring optimal performance for users experiencing issues.
- Assisted customers with product inquiries and provided technical support, enhancing their understanding and usage of products.
- Created personalized plans addressing clients' specific needs and goals to improve overall satisfaction and usability.
- Evaluated existing systems and processes against industry best practices to enhance efficiency.
Education
High School Diploma -
Howell High School
Howell Township, NJ06-2016
Some College (No Degree) - Computer Science
Brookdale Community College
Lincroft, NJSome College (No Degree) - Computer Engineering
University of Delaware
Newark, DESkills
- Electrical systems
- Electrical installation
- Electrical repair
- Circuit repair
- Electrical diagnostics
- Regulatory compliance
- Network troubleshooting
- Technical support
- Customer service
- Hand and power tools
- Residential wiring
Certification
- Ultimate Technical Academy Electrical Systems Course
Timeline
Electrical Apprentice/IT Technician
Guaranteed Service
07.2024 - 07.2026
Geek Squad Consultant Agent
Best Buy
04.2022 - 07.2024
High School Diploma -
Howell High School
Some College (No Degree) - Computer Science
Brookdale Community College
Some College (No Degree) - Computer Engineering
University of Delaware