Shaun Goyette
berlin
Summary
Dynamic food service professional with a strong work ethic, recognized for exceptional customer service at Constellation Culinary Group. Skilled in event setup and safe food handling, I excel in maintaining high standards of cleanliness and guest satisfaction, ensuring seamless dining experiences at high-profile events. Adaptable and efficient in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Constellation Culinary Group
North Palm Beach
04.2022 - 04.2023
- Maintained cleanliness of all dining areas throughout the duration of an event.
- Restocked buffet tables with dishes, utensils, condiments, napkins. as needed.
- Assisted in setting up banquet tables and chairs for events.
- Performed opening duties such as filling salt shakers, preparing coffee urns. prior to the start of an event.
- Served food and beverages to customers.
- Resolved any customer complaints or issues that may have arisen during an event quickly and efficiently.
- Resolved guest complaints to maintain complete customer satisfaction.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Provided food, beverage and table service to guests during events.
Event Server
StaffMate Online
North Palm Beach
02.2022 - 04.2023
- Executed high-end events including amFAR Gala and Palm Beach International Boat Show
- Maintained cleanliness of all dining areas throughout the duration of an event.
- Recognized by management for providing exceptional customer service.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Food Service Worker
Rudy's Market
Berlin
03.2018 - 08.2021
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Maintained safe food handling practices to prevent germ spread.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Prepared workstations with ingredients and tools to increase efficiency.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Monitored inventory to keep adequate stock of food items and supplies.
- Maintained professional demeanor during interactions with customers and co-workers.
- Prepared variety of foods according to exact instructions and recipe specifications.
Busser
Town & Country Restaurant
Randolph
06.2017 - 03.2018
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Replenished napkins, condiments, silverware and glassware as needed.
- Filled and served various beverages for customers.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Communicated with kitchen staff regarding any special requests from customers.
Education
High School Diploma -
Berlin Middle High School
Berlin, NH06-2021
Skills
- Customer service
- Food handling
- Event setup
- Buffet restocking
- Sanitation practices
- Inventory management
- Adaptability
- Complaint handling
- Safe food handling
- Food safety
- Table setting
- Table bussing
- Strong work ethic
- Food service
- Food preparation
- Tableside etiquette
- Food station setup
Affiliations
- meteorology
- sports
- music
Timeline
Server
Constellation Culinary Group
04.2022 - 04.2023
Event Server
StaffMate Online
02.2022 - 04.2023
Food Service Worker
Rudy's Market
03.2018 - 08.2021
Busser
Town & Country Restaurant
06.2017 - 03.2018
High School Diploma -
Berlin Middle High School
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