Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager
EOS Hospitality/Black Drum
03.2025 - Current
Implemented cost control measures, optimizing inventory management and reducing waste.
Fostered a collaborative work environment, encouraging staff engagement and teamwork initiatives.
Analyzed sales data to identify trends and inform menu adjustments for improved profitability.
Established quality assurance protocols to maintain high standards in food preparation and presentation.
Oversaw compliance with health regulations, ensuring safe dining experiences for guests.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Olive Garden
09.2015 - 03.2025
Managed budget implementations, employee reviews, training, schedules, and contract negotiations
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
Developed and implemented strategies to increase sales and profitability
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately
Formulated policies and procedures to streamline operations
Drove year to year business growth while leading operations, strategic vision, and long-range planning
Led operational strategies to enhance guest satisfaction and streamline service delivery.
Developed training programs to improve team performance and reduce turnover rates.