Summary
Overview
Work History
Education
Timeline
Generic

Shaun Hisler

Flowery Branch,Georgia

Summary

Experienced with monitoring and controlling complex systems. Utilizes advanced operational skills to ensure seamless and efficient workflows. Strong understanding of system diagnostics and incident response, ensuring continuous operational excellence.

Control Room Specialist with strong background in monitoring and managing systems. Known for quick decision-making, reliable performance, and adaptability to changing scenarios. Expert in troubleshooting, system analysis, and ensuring operational safety. Collaborative team player focused on results, enhancing team dynamics, and meeting operational goals.

Knowledgeable with solid background in overseeing control room operations and ensuring smooth functionality. Managed critical systems and provided timely responses to operational demands. Demonstrated excellence in system monitoring and incident management.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience

Work History

Control Room Operator

FedEx:Ground
09.2023 - 02.2025
  • Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
  • Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
  • Monitored control panel data to ensure plant operations were within parameters.
  • Followed safety protocols and procedures to maintain safe working environment.
  • Observed equipment in operation, system activities and control readouts on continuous basis.
  • Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
  • Monitored operations to spot and report on issues for quick resolution.
  • Completed daily inspections and tests on plant equipment and documented findings.
  • Documented daily activities in internal system and submitted timely shift reports.
  • Analyzed system performance data to identify trends and areas for improvement, driving continuous operational enhancements.
  • Maintained strict compliance with industry regulations and standards, ensuring high level of operational integrity.
  • Streamlined communication channels between control room and field operators, enhancing overall coordination and efficiency.
  • Operated and maintained surveillance equipment to ensure secure and efficient control room operations.
  • Improved response times to system alarms by implementing streamlined procedures for issue identification and resolution.
  • Enhanced plant safety protocols with rigorous monitoring of control systems, minimizing operational risks.
  • Monitored CCTV feeds to maintain security and safety within facility, swiftly addressing any irregularities.
  • Developed emergency response strategies to effectively manage potential incidents, enhancing facility safety.
  • Streamlined data logging processes, ensuring accurate and timely documentation of control room activities.
  • Evaluated operational metrics to assess performance against targets, identifying opportunities for further improvements.
  • Facilitated training for new operators, improving team proficiency and operational efficiency.
  • Conducted periodic system checks to ensure optimal performance, reducing downtime and maintaining continuous operations.
  • Optimized resource usage by effectively managing control room technologies, contributing to cost savings.
  • Coordinated with maintenance teams to schedule repairs and routine checks, ensuring equipment reliability.
  • Contributed to a significant reduction in incidents through consistent enforcement of safety guidelines within the control room environment.
  • Collaborated across departments to address interrelated issues affecting productivity or safety at the facility.
  • Provided variance reports to field staff to assist with task prioritization.
  • Increased plant performance by continually refining operating procedures based on real-time data analysis.
  • Inspected plant activities on screens and computers to identify and troubleshoot issues.
  • Helped to maintain a positive work environment by fostering open communication, teamwork, and mutual respect among control room staff.
  • Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
  • Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
  • Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
  • Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
  • Reported complex issues and conditions to management for specialized diagnosis and repair.

Package Handler

FedEx:Ground
09.2023 - 02.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
  • Boosted processing speed for outbound shipments, meticulously planning parcel arrangement in delivery vehicles.
  • Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
  • Improved package tracking accuracy, diligently updating database with scan information and handling exceptions.
  • Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
  • Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
  • Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.
  • Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Reduced downtime, performing routine maintenance and troubleshooting on conveyor systems and sorting machinery.

Golf Cart Attendant

Smoky Mountain Country Club
04.2022 - 07.2022
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
  • Collaborated with team members to streamline work processes, improving overall productivity levels.
  • Supported clubhouse operations when needed, contributing positively to the overall guest experience.
  • Used Golf cart, Range Picker and Shag Bag to recover range balls.
  • Maintained pristine course conditions through diligent litter removal and area cleaning tasks.
  • Facilitated strong communication between departments, relaying important information as needed.
  • Maximized revenue by effectively managing cart inventory and usage during peak hours.
  • Reduced downtime during inclement weather by swiftly implementing contingency plans for cart storage.
  • Boosted cart longevity through meticulous adherence to scheduled maintenance procedures.
  • Increased golfer safety with thorough inspections and maintenance checks on all equipment.
  • Educated customers about proper golf cart operation, promoting safety awareness among patrons.
  • Streamlined cart management, organized carts efficiently for easy access and quick turnaround.
  • Enhanced guest experience by providing brief orientations on cart usage and course rules.
  • Increased operational efficiency, conducted regular battery checks and charging of electric carts.
  • Enhanced golfer satisfaction, meticulously cleaned and prepared golf carts for use.

Produce Manager

Ingles Markets Inc.
06.2012 - 04.2022
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Analyzed metrics to measure product performance.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Maintained positive vendor relations to build strong partnerships.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Drove revenue growth by establishing strong relationships with key industry partners.
  • Set goals and formalized policies to maximize team performance and keep project on-task.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Negotiated with vendors for cost-effective solutions, improving product margins without compromising quality.
  • Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Fostered culture of innovation, encouraging team members to propose and pursue new ideas for product enhancement.
  • Directed planning and budgeting efforts.
  • Optimized product performance with data-driven analysis and continuous improvement initiatives.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Conducted market research to identify new opportunities and target markets.
  • Optimized product pricing strategies to maximize revenue while maintaining competitive market positioning.

Dairy Stocker

Ingels Markets.
05.2008 - 06.2012
  • Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
  • Unloaded arriving product stock and moved to store display areas.
  • Contributed to an efficient inventory system by accurately tracking and reporting stock levels.
  • Expedited stocking processes through proficient use of pallet jacks, hand trucks, and other material handling equipment.
  • Facilitated positive customer experiences by offering assistance in locating desired products within the dairy section.
  • Participated in regular team meetings to discuss best practices for stocking, merchandising, and overall department improvement.
  • Maintained excellent communication with supervisors regarding any concerns or suggestions related to the dairy department.
  • Supported store operations by assisting with unloading deliveries and managing backroom inventory.
  • Assisted customers with product inquiries, resulting in increased customer satisfaction.
  • Promoted a pleasant shopping atmosphere by keeping aisles free from debris and obstructions for easy customer navigation.
  • Reduced product spoilage through careful monitoring of expiration dates and rotation practices.
  • Ensured proper temperature control within the dairy area, preserving product quality and minimizing waste due to spoilage.
  • Demonstrated strong attention to detail when checking product packaging for damage or tampering before placing items on shelves.
  • Assisted management with ordering decisions based on sales trends, seasonal demands, and availability of popular items.
  • Aided in loss prevention efforts through vigilant observation of potential shoplifting incidents in the dairy aisle.
  • Optimized product visibility through strategic shelf arrangement, driving increased customer interest.
  • Actively participated in store-wide initiatives to improve overall customer satisfaction and maintain a competitive edge within the industry.
  • Enhanced store appearance by maintaining a clean and well-organized dairy section.
  • Boosted sales by promptly addressing out-of-stock items and replenishing shelves with fresh merchandise.
  • Collaborated with team members to ensure seamless restocking of dairy products during peak hours.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked shelves to match planogram images and instructions.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Greeted store customers and discussed needs.
  • Managed timely and effective replacement of damaged or missing products.

Stocker/Produce Assistant

IGA Supermarket
07.2006 - 04.2008
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.

Education

High School Diploma - Technical Degree

White County High School
Cleveland
05.2006

Timeline

Control Room Operator

FedEx:Ground
09.2023 - 02.2025

Package Handler

FedEx:Ground
09.2023 - 02.2025

Golf Cart Attendant

Smoky Mountain Country Club
04.2022 - 07.2022

Produce Manager

Ingles Markets Inc.
06.2012 - 04.2022

Dairy Stocker

Ingels Markets.
05.2008 - 06.2012

Stocker/Produce Assistant

IGA Supermarket
07.2006 - 04.2008

High School Diploma - Technical Degree

White County High School

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Shaun Hisler