Shaun Hopkins
Scranton,PA
Summary
Hardworking employee enthusiastic about learning laborer field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Sarno And Son Formal Wear
06.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Responded to customer inquiries and complaints in a professional manner
- Trained new drivers on the company's delivery process and effective customer service practices
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- loaded and unloaded goods onto delivery vehicles
Parking Attendant
Pnc Field
04.2016 - 08.2019
- Monitored all incoming and outgoing vehicles to ensure proper payment of parking fees and issued receipts when asked
- Maintained order in the parking lot by providing assistance to vehicles that require special parking accommodations
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
Ski/Snowboard Technician
Montage Mountain Resorts
12.2015 - 02.2018
- Assisted customers with ski and snowboard maintenance, repairs, and rentals
- Performed daily maintenance on rental equipment such as binding adjustments, and base repair
- Developed knowledge of ski and snowboard technologies and trends in the industry
- Assisted with mounting and adjusting of customers' own skis and snowboards
Education
No Degree -
East Stroudsburg University of Pennsylvania
East Stroudsburg, PAHigh School Diploma -
Scranton High School
Scranton, PA06.2018
Skills
- GPS Navigation
- DOT Compliance
- Commercial Driving
- Mileage Tracking
- Payment Collection
- Quality Assurance
- Load Balancing
- Route Management
- Time Management
- Use of power tools
- Computer skills
- Positive Attitude
Timeline
Delivery Driver
Sarno And Son Formal Wear
06.2021 - Current
Parking Attendant
Pnc Field
04.2016 - 08.2019
Ski/Snowboard Technician
Montage Mountain Resorts
12.2015 - 02.2018
No Degree -
East Stroudsburg University of Pennsylvania
High School Diploma -
Scranton High School
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