Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaun Ito

San Jose,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Storefront Employee/Kitchen Prep Cook/Shift Lead

Meet Fresh
09.2022 - 10.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Server/Table Busser

Smoke Eaters
04.2022 - 06.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Psychology

West Valley College
Saratoga, CA
06.2024

High School Diploma -

Leland High School
San Jose, CA
06.2022

Skills

  • Money Handling
  • Regulatory Compliance
  • Customer Service
  • Order Processing
  • Teamwork and Collaboration
  • Relationship Building
  • Cash Handling
  • Conflict Resolution
  • Flexible Schedule
  • POS System Operation

Timeline

Storefront Employee/Kitchen Prep Cook/Shift Lead

Meet Fresh
09.2022 - 10.2023

Server/Table Busser

Smoke Eaters
04.2022 - 06.2022

Psychology

West Valley College

High School Diploma -

Leland High School

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Shaun Ito