Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Receptionist

Shaun Jackson

Fay

Summary

I am Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Overview

15
15
years of professional experience

Work History

Receptionist

Monster Computers
08.2024 - Current
  • Managed front desk operations, ensuring a welcoming environment for visitors and clients.
  • Coordinated appointment scheduling, optimizing daily workflow for staff and clientele.
  • Facilitated effective communication between departments, enhancing inter-office collaboration.
  • Maintained accurate records of incoming and outgoing correspondence to streamline information retrieval.

Department Manager

McDonald's Restaurant
08.2021 - 04.2023
  • Handled shift overstock, restocking and inventory control.
  • Followed safety protocols and company processes and procedures.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Performed opening and closing duties as part of management team.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Balanced workloads to meet targets without overtaxing employees
  • Oversight of inventory and storewide merchandising benchmarks to maintain operational excellence.

Personal Care Assistant

Community Health Care Center
06.2018 - 08.2020
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Assisted with meal planning to meet nutritional plans.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Completed scheduled patient check-ins and progress reports for clients.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.

Administrative Assistant

Youvat Consultants
02.2010 - 03.2018
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Composed correspondence, reports and meeting notes.

Education

High School Diploma -

Queens High School Of Teaching Liberal Arts And Sciences
Bellerose, NY
06.2009

Skills

  • Expense management and forecasting
  • Employee recruitment and engagement
  • Financial resource allocation
  • Guidance and support

Education and Training

other

Timeline

Receptionist

Monster Computers
08.2024 - Current

Department Manager

McDonald's Restaurant
08.2021 - 04.2023

Personal Care Assistant

Community Health Care Center
06.2018 - 08.2020

Administrative Assistant

Youvat Consultants
02.2010 - 03.2018

High School Diploma -

Queens High School Of Teaching Liberal Arts And Sciences

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Shaun Jackson