Shaun Jensen
West Jordan,UT
Summary
Results-driven professional with a strong background in retail management and merchandising. Skilled in implementing effective sales techniques and training staff to improve customer service. Committed to driving sales growth and enhancing customer experiences.
Overview
16
16
years of professional experience
Work History
Merchandiser
M&M Distributing
Salt Lake City, UT
09.2021 - Current
- Developed visual merchandising strategies to enhance customer engagement and drive foot traffic.
- Trained and mentored new team members on merchandising standards and best practices.
- Implemented promotional displays that increased product visibility and supported marketing initiatives.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Cashier
Smiths Food And Drug
West Jordan, UT
09.2020 - 09.2021
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted customers with product inquiries and resolution of issues.
- Trained new staff on register operations and customer service best practices.
Store Manager
O'Reilly Auto Parts
Midvale, UT
09.2010 - 09.2020
- Led team to achieve sales targets through effective inventory management and customer engagement.
- Streamlined store operations by implementing efficient scheduling and workflow processes.
- Trained and mentored staff on product knowledge, enhancing customer service excellence.
- Analyzed sales data to optimize product placement and improve merchandising strategies.
Education
High School Diploma -
South High
Salt Lake City, UTSkills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Pricing and signage updates
- Sales techniques
- Product inventory counts
- Vendor relations
- Retail sales professional
- Customer relationship management (CRM)
- Window displays
- POS systems
- Customer service
Accomplishments
I was in the US Navy from 1989 to 1993. I was a combat Vet in the Gulf War.
Timeline
Merchandiser
M&M Distributing
09.2021 - Current
Cashier
Smiths Food And Drug
09.2020 - 09.2021
Store Manager
O'Reilly Auto Parts
09.2010 - 09.2020
High School Diploma -
South High