SHAUN JOHNSON
Anne Arundel,MD
Summary
APPLICATION SYSTEM ANALYST
Exceptional communicator with extensive technical skills, a clinical background and business IQ focused on helping healthcare organizations achieve desired outcomes. Supports complex clinical applications across an enterprise system with integration and interface into various epic domains including: Ambulatory, Optime, Cadence and Stork. Responsible for complex analysis design, user education and development of policies and procedures as it relates to the use of clinical applications. Proficient in designing and building new applications and modules to accommodate business requirements. A methodical and competent professional with software optimization and troubleshooting expertise. Eager to apply these talents and a superior work ethic to a new position.
Overview
14
14
years of professional experience
Work History
Application System Analyst
UNIV OF MD MEDICAL SYSTEM
02.2016 - Current
- As primary analyst of multiple ancillary application, assess user needs to analyze and troubleshoot complex application problems, proposing solutions to resolve.
- Performs system analysis, design and implementation testing.
- Creates test scripts, workflow documentation, request for change plans, knowledge articles and troubleshooting documents for 12-20 projects yearly.
- Complete routine server validation, incident management, and relationship management between end user, vendor and other technical teams
- Communicate regularly with clinicians and other end users to provide ongoing support and technical guidance.
- Collaborates with analysts, technical staff and application owners throughout all phases of System Development Life Cycle and Project Management standards.
- Provides guidance and leadership on evaluation, selection, implementation and maintenance of organization’s information systems by evaluating alternatives, performing appropriate cost benefit analysis and recommending solutions that balance cost and acceptable risks.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems.
Lead Anesthesia Technologist
NYU LANGONE MEDICAL CENTER
10.2014 - 01.2016
- Lead and direct anesthesia techs to set up, calibrate and troubleshoot all anesthesia device.
- Provide technical support to assist with intubation, acquisition and administration of anesthesia.
- Provides guidance and leadership on evaluation, selection, implementation and maintenance of organization’s anesthesia systems by evaluating alternatives, performing appropriate cost benefit analysis and recommending solutions that balance cost and acceptable risks.
Lead Anesthesia Technician
UNIV OF MD MEDICAL CENTER
09.2009 - 09.2014
- Assist with intubation, acquisition, and administration of anesthesia to accompany anesthesiologist, residents and CRNA’s in performing anesthetic procedures.
- Troubleshoot anesthesia hardware problems regarding configuration, system maintenance and device connection.
- Assist Anesthesia providers with Implementation of Electronic Health Record and transition from paper charting.
- Collaborate with E.H.R support, Biomedical Engineering, and Equipment Management to address technical issues.
- Manage technical aspect of customer relations by coordinating with anesthesia department leaders.
- Assisted post-operative patients with acute pain management in line with established safety and medicine administration protocols
Health Information Technician
UNION MEMORIAL HOSPITAL
01.2010 - 06.2010
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Maintained relationships with medical providers, suppliers and reporters.
- Reviewed recordkeeping procedures for patients and doctors.
Education
M.S - INFORMATION SYSTEMS MANAGEMENT
Univ of MD University College
2019
B.S - HEALTH INFORMATION MANAGEMENT
Coppin State University
2010
Skills
- Integration & Regression Testing EHR Implementation
- Network Configuration & Support Database Schema Design
- Application Build and Testing
- SQL, JavaScript, HIPAA
- Customer Relationship Management
- Change Management Process
- Troubleshooting & Assessment
- System Upgrade Design
- Maintaining applications
- Technical applications implementation
Accomplishments
- Selected as part of the team that completed the first full face transplant at UMMC Shock Trauma.
Affiliations
ACHE- American College of Healthcare Executives
AHIMA- American Health Information Management
Additional Information
APPLICATIONS SUPPORTED:
- Cerner Bridge
- Biomedical Device Integration (Capsule)
- Ansos One Staff
- Centricity Perinatal
- Cherwell/Jabber/Bomgar (Documentation and Support Tools)
- Delegate
- Intellispace Cardiovascular
- Dragon One Medical
- Neuroworks
- Provation
- Office Suite (Word, Excel, Powerpoint, SharePoint, One Note
- VascuPro
- VMAX Sentry Suite
LEADERSHIP
- Train and Develop Staff
- Manage Multiple Projects From Discovery To Implementation
- Control Project Scope, Time, Risk, Cost
- Create Change Management Plans
- Co Ordinate Meetings Across Professional Levels
- Use Metrics To Manage Risk Management
- Manage 2.5 Million Budget Of Equipment And Staff
CERTIFICATIONS
Cer. A.T.
BLS
Timeline
Application System Analyst
UNIV OF MD MEDICAL SYSTEM
02.2016 - Current
Lead Anesthesia Technologist
NYU LANGONE MEDICAL CENTER
10.2014 - 01.2016
Health Information Technician
UNION MEMORIAL HOSPITAL
01.2010 - 06.2010
Lead Anesthesia Technician
UNIV OF MD MEDICAL CENTER
09.2009 - 09.2014
M.S - INFORMATION SYSTEMS MANAGEMENT
Univ of MD University College
B.S - HEALTH INFORMATION MANAGEMENT
Coppin State University