Shaun Johnson
Chandler
Summary
Dynamic and reliable Driver with a clean driving record and exceptional customer service skills, honed at D&M Contractor. Proven ability to optimize routes and ensure timely deliveries, enhancing customer satisfaction. Adept at problem-solving and maintaining vehicle integrity, consistently fostering strong client relationships through professionalism and punctuality.
Overview
18
18
years of professional experience
Work History
Driver
D&M Contractor
01.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Improved fuel efficiency by implementing strategic driving routes and practices.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Improved route efficiency, leading to reduction in average delivery times.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
Landscape Foreman
Darren Landscaping
03.2014 - 03.2018
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Performed planting, watering, mulching, and edging of lawns.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Maintained grounds by trimming, weeding, and general clean-up.
- Developed lasting customer relationships and grew network over time.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
- Developed new business opportunities by establishing strong working relationships with clients and industry professionals.
- Maximized staff productivity through expert scheduling of daily tasks based on priorities and crew capabilities.
- Collaborated with designers to create visually appealing landscapes while adhering to client specifications and budget constraints.
- Assisted in recruitment efforts to attract skilled workers who aligned with the company''s values and goals for providing exceptional landscaping services.
- Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
- Promoted safety awareness among crew members through regular meetings, training sessions, and adherence to safety protocols.
- Optimized resource utilization by analyzing project requirements and allocating appropriate personnel, tools, materials for each job site.
- Improved customer retention rates with excellent communication skills and prompt response to inquiries or concerns.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Driver
Wilhite Landscaping
01.2009 - 03.2014
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Maintenance Technician
Tyler Junior College
01.2007 - 01.2009
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
- Improved machine efficiency, conducting regular diagnostics and repairs.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Reduced environmental impact with introduction of recycling initiatives for used materials and parts.
- Enhanced building security by upgrading and maintaining security systems and hardware.
- Conducted energy audits to identify savings opportunities, resulting in significant decrease in utility expenses.
- Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
- Reduced equipment failures, meticulously adhering to manufacturers' maintenance guidelines.
- Streamlined inventory management for spare parts, ensuring critical components were always available.
Education
Welding - Welding
Chicago State University
Chicago, ILHigh School Diploma - Welding
Christian Fenger Academy
Chicago, IL05.1991
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
Languages
English
Full Professional
Timeline
Driver
D&M Contractor
01.2018 - Current
Landscape Foreman
Darren Landscaping
03.2014 - 03.2018
Driver
Wilhite Landscaping
01.2009 - 03.2014
Maintenance Technician
Tyler Junior College
01.2007 - 01.2009
Welding - Welding
Chicago State University
High School Diploma - Welding
Christian Fenger Academy
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