Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

SHAUN KANE

Clifton

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

23
23
years of professional experience

Work History

Manager – NYC Flagship Store

TIFFANY & CO.
11.2018 - Current
  • Oversee day-to-day security operations of the Tiffany & Co Flagship store on 5th Avenue.
  • Responsible for technology related operations and systems such as Card Access, CCTV, key management.
  • Responsible for creation and oversight of $1M + annual contract guard budget.
  • Lead direct reports, specifically second shift and overnight teams, and drive top notch performance.
  • Develop new programs to ensure team is current with ever evolving industry standards
  • Liaison with NYPD and USSS for area events and issues that cause, or potential could cause a disruption to the business.

Supervisor – New Jersey Operations

TIFFANY & CO.
03.2010 - 11.2018
  • Oversee the day-to-day operations of the Tiffany & Co. WorldWide Security Control Center (GSOC), as well as the physical security of the Retail Service Center (RSC).
  • Monitor global risk events utilizing dedicated software as well as open source information in relation to the company’s facilities and travelers.
  • Provide travel briefs for inexperienced travelers as well as all travelers headed to high risk locations.
  • Primary liaison and administrator for all alarm codes issued throughout the United States and Canada locations.
  • Administer scheduling for a 24-7 operation to ensure minimum staffing requirements are met at all times.
  • Create employee review documents for all officers and hold update meetings to drive improved performance.
  • Review departmental issued SOPs and update when applicable.
  • Review and investigate Missing Asset Reports and provide a summary for Senior Management on all over $10,000 MARs.
  • Provide and review access standards for High Security areas, such as Data Center, Network Center and Distribution Center areas in compliance with Sarbanes Oxley.
  • Coordinate with local Global Real Estate and Security Technical Services group on all facility related projects.
  • Ensure Security systems are fully operational and coordinate with outside vendors on scheduling and scope of repairs.
  • Maintain alarm contact list for all domestic and select international locations.
  • Provide guidance to security officers for emergency situations and coordinate the communication and action plan to senior management and store management.
  • Provide investigative assistance for Regional Security Managers and Directors.
  • Budgetary oversight for assigned cost center.

Senior Head of Watch

TIFFANY & CO.
10.2007 - 03.2010
  • Create and distribute the work schedule of a security staff consisting of 21 employees.
  • Maintain and distribute the Incident Management Plan Master Phone List.
  • Maintain and verify integrity of store alarm response lists.
  • Represent the Security department at all Health and Safety Committee meetings and weekly Distribution meetings.
  • Conduct systems training for the Security Training School.
  • Work with the stores to resolve security related matters.
  • Utilize and maintain CCTV, Card Access and Burglar Systems company-wide.
  • Oversee the physical protection of two distribution centers and maintain all keys and control for one location.
  • Conduct and maintain list for off–site locations.
  • Investigate internal and external theft.
  • Liaison with local law enforcement.
  • Assist Corporate Management as needed with specialized projects and requests.

Head of Watch

TIFFANY & CO.
06.2006 - 10.2007
  • Responded to calls from the retail branch locations.
  • Responded to alarm calls from outside vendor.
  • Ensured Security systems and equipment were in proper working order.
  • Acted in conjunction with Security Management as a department liaison with other departments.

Security Officer

TIFFANY & CO.
10.2005 - 03.2006
  • Monitored all stores worldwide.
  • Assisted Head of Watch as needed.

Juvenile Institution Services

SOMERSET COUNTY
11.2002 - 07.2005
  • Liaison to Somerset County Superior Court – Family Division
  • Conduct initial eligibility investigations for the Home Detention Program.
  • Provided supervision and case management to juvenile offenders placed on electronic monitoring.
  • Conducted random inspections and visits to off site locations.
  • Conducted investigations and detailed interviews.
  • Created reports and made recommendations for corrective action.

Investigator

MJM INVESTIGATIONS INC.
06.2002 - 11.2002
  • Conducted various investigations, including Special Investigations Unit and Claims Investigation for insurance companies.
  • Conducted criminal background checks and customized legal research.

Education

Bachelor of Arts - Criminal Justice

Wheeling Jesuit University
Wheeling, West Virginia
08.2001

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Verbal and written communication
  • Strategic planning
  • Operations management
  • Budget control

Affiliations

  • ASIS Member since 2012
  • Wicklander-Zulawski Interview and Interrogation

Timeline

Manager – NYC Flagship Store

TIFFANY & CO.
11.2018 - Current

Supervisor – New Jersey Operations

TIFFANY & CO.
03.2010 - 11.2018

Senior Head of Watch

TIFFANY & CO.
10.2007 - 03.2010

Head of Watch

TIFFANY & CO.
06.2006 - 10.2007

Security Officer

TIFFANY & CO.
10.2005 - 03.2006

Juvenile Institution Services

SOMERSET COUNTY
11.2002 - 07.2005

Investigator

MJM INVESTIGATIONS INC.
06.2002 - 11.2002

Bachelor of Arts - Criminal Justice

Wheeling Jesuit University

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