Shaun Keefer
Milan,OH
Summary
Knowledgeable professional with several years of experience maximizing resource utilization to support scalable operations and increase profitability. Demonstrated planning and problem-solving abilities. Recognized for exemplary customer service, team collaboration, and executive support. Broad experience in office management, accounting, database management, and vendor negotiations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Operations/Account Manager/Landscape Applicator
Brian-Kyles Construction
Lorain, OH
05.2015 - Current
- Leading a great team of landscape professionals in all aspects of the business
- Responsible for a successful sales team with growth goals of $500,000 per year in additional sales and an account management team with a retention goal of 95%
- Managing a production team within set gross margins and quality scores
- Product ordering and vendor relationship building
- Creating realistic budgets based on the needs of the company and profit plans goals
- Managing a fleet of trucks, trailers and equipment
- Ordering of parts for said fleet
- Material ordering and job preparation
- Inventory management
- Maintained current accounts while increasing sales
- Developed and retained relationships through effective account management
- Worked with sales team to achieve objectives and increase sales
- Managed accounts receivable
- Problem solved issues within residential and commercial landscapes
- Sales through service by offering solutions for landscape investments
- Application of fertilizers, herbicides, insecticides and fungicides
- Assess issues within the turf and landscape as it pertains to overall health and weed control
- Suggest changes or additions to improve overall landscape health
- Discuss applications and needs with clients
- Work in conjunction with the weekly visit crews to ensure a healthy and weed free landscape
- Document changes or needs verbally and electronically
- Operate and calibrate application machinery for each change in treatment products.
Retail Store Manager
Alltel/AT&T
Findlay/Elyria/Lima/Wooster, OH
06.2002 - 05.2015
- Execution of high standards of customer experience expectations.
- Sales and service employee Management and Development
- New product launch training and execution of employee buy-in.
- New operating systems launch training execution and troubleshooting.
- Scheduling a team of sales professionals to properly staff multiple high volume stores
- Demonstrate AT&T Extraordinary Leader Model Characteristics.
Education
High School Diploma in General Studies -
Edison High School
Milan, OH06-1998
Some College (No Degree) - CAD Technology
Owens Community College
Toledo, OHSkills
- Landscape Enhancement
- Solution Selling
- Landscaping
- Property Management
- Heavy Machine Operation
- Snow and Ice Mitigation
- Customer Relations
- Client Relationship Management
- Excel
- Microsoft Word
- Business Development
- Horticulture
- Snow Plowing
- Account Management
- Landscape maintenance
- AutoCAD
- Construction
- Customer Relationship Management
- Operations Management
Certification
- Certified Landscape Technician - Ornamental Maintenance, 08/01/17, Present
- Certified Landscape Technician - Turf Maintenance, 08/01/18, Present
- Commercial Applicators License (Ohio), 03/01/19, Present
Groups
- Ohio Landscape Association, 01/01/17, Present
- Edison High School Athletic Boosters, 01/01/23, Present
References
References available upon request.
Timeline
Director of Operations/Account Manager/Landscape Applicator
Brian-Kyles Construction
05.2015 - Current
Retail Store Manager
Alltel/AT&T
06.2002 - 05.2015
High School Diploma in General Studies -
Edison High School
Some College (No Degree) - CAD Technology
Owens Community College
- Certified Landscape Technician - Ornamental Maintenance, 08/01/17, Present
- Certified Landscape Technician - Turf Maintenance, 08/01/18, Present
- Commercial Applicators License (Ohio), 03/01/19, Present
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