SHAUN MOLDEN
Florissant,MO
Summary
Detail-oriented financial operations specialist with over a decade of experience in securities operations, fee billing, compliance support, and client account servicing. Proven success in improving operational accuracy, strengthening regulatory adherence, and resolving complex issues in fast-paced, high-volume financial environments.
Overview
23
23
years of professional experience
Work History
Wells Fargo Advisors
06.2022 - 04.2025
- Performed advanced ad-hoc data analysis to identify billing discrepancies and process risks.
- Ensured adherence to SEC, FINRA, and internal compliance policies.
- Improved operational workflows in partnership with cross-functional teams.
- Led weekly knowledge-sharing sessions to improve accuracy and standardization.
Wells Fargo Advisors
03.2017 - 06.2022
- Provided accurate operational support for high-volume mutual fund transactions.
- Resolved complex account discrepancies using analytical methods.
- Maintained strong regulatory knowledge through continuous training.
Kforce Global Solutions
04.2015 - 12.2016
- Reviewed operational complaints to determine root-cause issues.
- Performed regulatory research across multiple internal systems.
- Documented business requirements to support process enhancements.
Northwestern Mutual
02.2014 - 04.2016
- Maintained compliance with financial advisory regulations and ethical requirements.
- Conducted portfolio reviews and developed improvement strategies.
- Built strong client relationships through communication and education.
Ally Financial
11.2008 - 02.2014
- Analyzed financial and credit information to evaluate loan feasibility.
- Developed loss mitigation strategies for delinquent borrowers.
- Performed quality reviews on loan modification packages.
Aegis Lending
04.2006 - 02.2008
- Maintained detailed and accurate loan application files.
- Conducted timely customer communication for loan updates.
National Medical Healthcare Rx
05.2002 - 04.2006
- Delivered exceptional customer service across diverse client needs.
- Received multiple recognitions for outstanding service quality.
Education
English
Philander Smith College
Little RockSkills
- Securities Operations
- Client Servicing
- Fee Billing & Reconciliation
- Audit Readiness
- Compliance Support
- Quality Assurance
- Risk Assessment
- Microsoft Office
- Process Improvement
- CRM Systems
- Data Analysis
- Cross-Functional Collaboration
Timeline
Wells Fargo Advisors
06.2022 - 04.2025
Wells Fargo Advisors
03.2017 - 06.2022
Kforce Global Solutions
04.2015 - 12.2016
Northwestern Mutual
02.2014 - 04.2016
Ally Financial
11.2008 - 02.2014
Aegis Lending
04.2006 - 02.2008
National Medical Healthcare Rx
05.2002 - 04.2006
English
Philander Smith College