Shaun Neff
Camillus,NY
Summary
Automation Technician with a proven track record of over 14 years in the industry, demonstrating expertise in equipment troubleshooting, CNC assembly machines, and robot programming. Has a strong background in maintaining ISO 9001 compliance and enhancing production efficiency. Known for innovative problem-solving and a customer-centric approach, this professional brings a unique blend of technical skills and customer service orientation. Maintains a consistent focus on inventory control and process optimization, making them a valuable asset to any forward- thinking organization.
Overview
27
27
years of professional experience
Work History
Automation Technician
Tessy Plastics Corporation
Skaneateles Falls, NY
01.2010 - Current
- Implemented and maintained automated quality control systems to ensure the highest level of product quality and reliability
- Troubleshooted and repaired automated manufacturing equipment
- Performed routine maintenance and repairs on automated production equipment to minimize downtime and increase efficiency
- Collaborated with engineers and production supervisors to identify areas for process improvement and efficiency optimization
- Managed and coordinated the implementation of new automated systems to improve production efficiency and reduce costs
- Provided training and support to operators on the proper operation and maintenance of CNC assembly machines to ensure optimal performance and reduce machine downtime
- Developed and implemented training programs for new automation technicians to ensure proficiency in operating and maintaining CNC assembly machines and automated manufacturing equipment, resulting in reduced downtime and increased productivity
- Helped assure ISO 9001 compliance by assisting with internal audits to verify proper documentation procedures and adherence to established SOPs
- Maintained and programmed Epson and Fanuc robots
- Maintained CNC assembly machines
- Developed and implemented safety protocols and procedures for automated manufacturing equipment to ensure compliance with OSHA standards and minimize workplace accidents
- Conducted regular audits of the automated quality control systems to identify any potential issues and implement necessary improvements, ensuring the highest level of product quality and reliability
- Managed inventory of spare parts for automated manufacturing equipment to ensure availability and minimize downtime.
Lumber / Building Materials Associate
The Home Depot
Auburn, NY
05.2007 - 09.2009
- Assisted customers in selecting lumber and building materials based on their specific needs
- Unloaded tractor trailers and staged inventory using a forklift
- Trained in operating various types of forklifts including stand up forklift and order picker
- Developed and maintained product knowledge of lumber and building materials to provide expert advice and assistance to customers
- Ensured the proper handling and storage of lumber and building materials to maintain inventory quality and prevent damage or loss
- Assisted customers in finding alternative materials or solutions when specific items are not available
- Assisted in the development of training programs for new Lumber/Building Materials Associates, ensuring that they are equipped with the necessary knowledge and skills to provide excellent customer service and maintain inventory quality
- Collaborated with the purchasing team to ensure an adequate supply of lumber and building materials based on customer demand
- Conducted regular inventory checks and ensure accurate records of lumber and building materials stock
- Provided assistance and support to customers in the selection and purchase of lumber and building materials, ensuring that their specific needs and preferences are met.
Front Desk Clerk
Microtel Inn and Suites
Auburn
04.2002 - 06.2004
- Implemented efficient check-in and check-out procedures to ensure smooth and quick guest service
- Ensured all guests received prompt and courteous service and that their needs were met
- Provided assistance to guests with special needs or requests to ensure a comfortable and enjoyable stay
- Maintained a thorough knowledge of hotel information, including amenities, services, and local attractions, to assist guests with their inquiries and enhance their experience
- Maintained a clean and organized front desk area to create a positive first impression for guests
- Handled guest complaints and resolved issues in a timely and satisfactory manner
- Maintained accurate records of guest interactions and transactions
- Conducted nightly financial audits at Microtel Inn and Suites
- Assisted with the training of new front desk clerks to ensure they are knowledgeable and competent in their roles
- Coordinated with housekeeping staff to ensure rooms are cleaned and prepared for guest arrivals
- Coordinated with maintenance staff to ensure prompt resolution of any issues or repairs needed in guest rooms or common areas
- Assisted in maintaining inventory of hotel supplies and amenities to ensure availability for guests
- Assisted in the development and implementation of customer service policies and procedures to ensure guests have a positive experience at Microtel Inn and Suites
- Assisted in implementing new technology and software systems to streamline front desk operations and improve guest satisfaction.
Cafe Worker
Hegedorns IGA
Webster, NY
06.1997 - 09.2000
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Produced food and drink products adhering to company quality and quantity standards.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Trained new cafe workers in sales, customer service, and safety.
- Promoted new products and price changes by creating and updating signage.
- Monitored food temperatures to comply with safety regulations.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Collaborated with other departments to coordinate events and promotions.
Education
High School Diploma -
Auburn High School
Auburn06-2001
Skills
- Equipment Troubleshooting
- CNC Assembly Machines
- Robot Programming
- ISO 9001 Compliance
- Microsoft Windows
- Electrical troubleshooting
- Customer Service
- Inventory Control
- Production Efficiency
- Electrical Troubleshooting
- Pneumatic Systems
- Robotics
- Documentation Coordination
- Automation
Timeline
Automation Technician
Tessy Plastics Corporation
01.2010 - Current
Lumber / Building Materials Associate
The Home Depot
05.2007 - 09.2009
Front Desk Clerk
Microtel Inn and Suites
04.2002 - 06.2004
Cafe Worker
Hegedorns IGA
06.1997 - 09.2000
High School Diploma -
Auburn High School
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