Summary
Overview
Work History
Skills
Key Qualifications
Timeline
Generic

Shaun Potts

Buffalo,NY

Summary

Backend systems architect with over 20 years of experience building resilient, high-performance infrastructure for games, fintech, and cloud-native platforms. Adept at designing secure, scalable services supporting millions of concurrent users with seamless performance. Deeply experienced in microservices, real-time analytics, multiplayer architectures, and live-ops environments.

Overview

19
19
years of professional experience

Work History

Senior DevOps Engineer - Core Infrastructure

Series.AI
06.2024 - 11.2024
  • - Built scalable backend systems for AI-powered game logic and asset delivery
  • - Designed containerized microservices for user authentication, scoring, and matchmaking
  • - Integrated observability tooling for real-time analysis and live-ops response
  • Remote

VP - Technology | Technical Engineer IV - DevOps & Systems Architecture

M&T Bank
05.2023 - 04.2024
  • - Migrated enterprise-scale systems to Azure, built HA architecture with auto-scaling & DR
  • - Developed secure data-handling systems aligned with PCI, SOX, and financial compliance
  • Hybrid

DevOps Engineer - Anti-Cheat

Electronic Arts
05.2022 - 04.2023
  • - Supported game launch operations with backend systems for telemetry and crash response
  • - Developed CI/CD pipelines and diagnostic tools for real-time game events
  • Remote

Systems Architect - Core Services

Bright Star Studios
01.2022 - 04.2022
  • - Engineered backend systems for MMORPG authentication, character management, and world persistence
  • - Built resilient SQL + NoSQL clusters with telemetry-driven load balancing
  • Remote

Associate Software Engineer - Corporate Applications

Blizzard Entertainment
02.2006 - 10.2013
  • - Built internal tools and services supporting account security, login workflows, and performance telemetry
  • - Maintained and supported databases under heavy load from global user activity
  • - Participated in production support and QA workflows for infrastructure components tied to player-facing services
  • - Gained hands-on experience with scalable enterprise systems and secure service architecture within a world-class game studio

Skills

  • - Languages: C#, Python, Java, Bash
  • - Cloud: AWS, Azure, GCP
  • - Infra: Docker, Kubernetes, Terraform, GitLab CI/CD
  • - Databases: PostgreSQL, Redis, MongoDB, MSSQL
  • - Game Tech: Multiplayer APIs, telemetry, crash diagnostics, leaderboard systems

Key Qualifications

  • - Architected backend infrastructure powering transactional systems with 250M+ user records
  • - Built telemetry and analytics pipelines for live game events and crash reporting at scale
  • - Extensive experience in C#, .NET, and containerized systems using Docker and Kubernetes
  • - Scaled cloud-native services across AWS, Azure, and hybrid environments using Terraform
  • - Integrated multiplayer networking, leaderboard systems, and secure account frameworks

Timeline

Senior DevOps Engineer - Core Infrastructure

Series.AI
06.2024 - 11.2024

VP - Technology | Technical Engineer IV - DevOps & Systems Architecture

M&T Bank
05.2023 - 04.2024

DevOps Engineer - Anti-Cheat

Electronic Arts
05.2022 - 04.2023

Systems Architect - Core Services

Bright Star Studios
01.2022 - 04.2022

Associate Software Engineer - Corporate Applications

Blizzard Entertainment
02.2006 - 10.2013

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Shaun Potts