Shaun Ray
Boerne,TX
Summary
Results-driven sales professional specializing in appliance sales with a proven track record in building strong customer relationships and enhancing customer satisfaction. Expertise in product knowledge, strategic sales management, and problem-solving, leading to successful account retention and profit growth. Skilled in multi-tasking, network expansion, and effective product introduction, with a focus on implementing pricing models and managing vendor relations.
Overview
28
28
years of professional experience
Work History
Sales Manager/Appliance Sales Specialist
Warners Stellian
Edina, MN
09.2021 - 05.2025
- I started at the Shakopee location, sold $200,000, and 10% Ironclad (product protection) in my first full month.
- The first person to sell 200k at that location.
- After two months, I was promoted to Sales Manager at the Edina location (the top store in the company). Served as Sales Manager (hybrid position: Manage 60%/Sales 40%) for 12 months, selling on average. 180k monthly.
- I stepped down to full-time sales to make more money. Below are my sales numbers with the company.
- I am highly knowledgeable about the products offered and their applications.
- Many people in the company reached out to me on a regular basis for help.
- 2021 (Sep.-Nov.) - $456,907.73 34.8%
- 2022- $2,881,233.31 27.4%
- 2023- $3,412,964.54 25.1%
- 2024- $3,994,692.16 23.8%
- 2025 (Jan.-Apr.) - $1,150,011.25, 23.9%
Outside Sales Representative
Factory Builder Stores
Grapevine, Texas
09.2017 - 06.2021
- Prepared comprehensive reports on sales activities, including forecasts and budgets.
- Negotiated contracts with customers to expedite deal closures.
- Collaborated with internal departments for successful sales execution.
- Attended industry trade shows to showcase company products and services.
- Developed relationships with clients to drive repeat business.
- Maintained current knowledge of products and pricing structures.
- Implemented sales strategies to achieve revenue objectives.
- Resolved customer complaints swiftly and professionally.
Store Manager
Appliance Smart
Apple Valley, MN
12.2014 - 08.2017
- Tracked sales performance and set employee sales goals for optimal results.
Arranged employee schedules to ensure adequate coverage and operational efficiency.
Ordered products while maintaining best inventory control in district.
Achieved highest customer satisfaction ratings through effective service strategies.
Managed 12 employees, maintaining zero lost-time injuries throughout tenure.
Ranked 4th in total company sales and 1st in extended warranties among 18 stores.
Recognized as sole manager to achieve Million Dollar Sales Club status.
Sales Representative
Outside Appliance Sales Representative
03.2003 - 07.2014
- Over 14 years in outside appliances sales, throughout North Texas. Coordinate sales between commercial accounts. Responsible for product training of accounts, sale of major appliances and arranging customer service. Highly Organized with Excellent Selling Skills; ability to cold-call for new business. Picked up many high-end multi-family projects. The last being a 1.7 mil project called “The Village” in Dallas, TX.
Morrison Supply Company
Granbury, Texas
03.2011 - 07.2013
- Prepared comprehensive reports on sales activities, including forecasts and budgets.
- Negotiated contracts with customers to expedite deal closures.
- Collaborated with internal departments for successful sales execution.
- Attended industry trade shows to showcase company products and services.
- Developed relationships with clients to drive repeat business.
- Maintained current knowledge of products and pricing structures.
- Implemented sales strategies to achieve revenue objectives.
- Resolved customer complaints swiftly and professionally.
Murray Appliance
Denton, Texas
01.2008 - 03.2011
- Prepared comprehensive reports on sales activities, including forecasts and budgets.
- Negotiated contracts with customers to expedite deal closures.
- Collaborated with internal departments for successful sales execution.
- Attended industry trade shows to showcase company products and services.
- Developed relationships with clients to drive repeat business.
- Maintained current knowledge of products and pricing structures.
- Implemented sales strategies to achieve revenue objectives.
- Resolved customer complaints swiftly and professionally.
Ferguson
Euless, Texas
02.2007 - 01.2008
- Prepared comprehensive reports on sales activities, including forecasts and budgets.
- Negotiated contracts with customers to expedite deal closures.
- Collaborated with internal departments for successful sales execution.
- Attended industry trade shows to showcase company products and services.
- Developed relationships with clients to drive repeat business.
- Maintained current knowledge of products and pricing structures.
- Implemented sales strategies to achieve revenue objectives.
- Resolved customer complaints swiftly and professionally.
Stone Appliance
Fort Worth, Texas
03.2005 - 02.2007
- Prepared comprehensive reports on sales activities, including forecasts and budgets.
- Negotiated contracts with customers to expedite deal closures.
- Collaborated with internal departments for successful sales execution.
- Attended industry trade shows to showcase company products and services.
- Developed relationships with clients to drive repeat business.
- Maintained current knowledge of products and pricing structures.
- Implemented sales strategies to achieve revenue objectives.
- Resolved customer complaints swiftly and professionally.
Texas Appliance
Arlington, Texas
03.2003 - 03.2005
- Prepared comprehensive reports on sales activities, including forecasts and budgets.
- Negotiated contracts with customers to expedite deal closures.
- Collaborated with internal departments for successful sales execution.
- Attended industry trade shows to showcase company products and services.
- Developed relationships with clients to drive repeat business.
- Maintained current knowledge of products and pricing structures.
- Implemented sales strategies to achieve revenue objectives.
- Resolved customer complaints swiftly and professionally.
Appliance Sales Specialist and District Network Trainer
Lowes Home Improvement
Burleson, Texas
11.1997 - 02.2003
- I worked as an Appliance Sales Specialist and District Network Trainer.
- Responsible for leading the sales team, addressing inventory issues, problem-solving, scheduling training for the sales team, and providing excellent customer service.
- Coordinated training for the entire district and answered product and sales questions for district employees, managers, and vendors.
- Numerous sales awards, including the #1 National Sales competition (September 2000), steadily maintained top sales ranking reports for the district and region.
- Assisted customers in finding the right appliance for their needs and budget.
- Collaborated with other departments to ensure smooth operations throughout the store.
- Coordinated with store managers to ensure proper placement of displays in showroom.
- Attended trade shows to promote company's products and services.
- Inspected returned items for damage or malfunctioning parts.
- Provided technical support over the phone or via email correspondence.
- Demonstrated appliance features to customers in showroom.
- Developed relationships with vendors to ensure timely delivery of products.
Skills
- Sales forecasting
- Contract negotiation
- Customer relationship management
- Product expertise
- Inventory management
- Sales strategy
- Team leadership
- Employee training
- Performance tracking
- Customer service excellence
- Effective communication
- Problem solving
- Project management
- Sales proposal writing
- Strategic partnerships
- Sales coaching
- Relationship building
- Price quote preparation
- Training and development
- Key account management
- Order processing
- Consultative sales approach
- Contact follow-up strategies
- Solution selling techniques
- Territory management
References
Reference Letters sent separately.
Timeline
Sales Manager/Appliance Sales Specialist
Warners Stellian
09.2021 - 05.2025
Outside Sales Representative
Factory Builder Stores
09.2017 - 06.2021
Store Manager
Appliance Smart
12.2014 - 08.2017
Morrison Supply Company
03.2011 - 07.2013
Murray Appliance
01.2008 - 03.2011
Ferguson
02.2007 - 01.2008
Stone Appliance
03.2005 - 02.2007
Sales Representative
Outside Appliance Sales Representative
03.2003 - 07.2014
Texas Appliance
03.2003 - 03.2005
Appliance Sales Specialist and District Network Trainer
Lowes Home Improvement
11.1997 - 02.2003
Similar Profiles
Joseph SpangbergJoseph Spangberg
Senior Sales Specialist at Warners' StellianSenior Sales Specialist at Warners' Stellian
Melissa RoskyMelissa Rosky
Marketing Associate & Event Management at Warners’ Stellian ApplianceMarketing Associate & Event Management at Warners’ Stellian Appliance
Mai Lee VangMai Lee Vang
Part Time Administrative Assistant at Warners StellianPart Time Administrative Assistant at Warners Stellian
Holly PostertHolly Postert
Director of Clinical Services at Care Options For KidsDirector of Clinical Services at Care Options For Kids
Ashley CamposAshley Campos
Office Intern at Absolutely Delicious Catering GroupOffice Intern at Absolutely Delicious Catering Group