Shaun Riley
Danbury,CT
Summary
Seeking a position in which can utilize and enhance skills for employer's successful operation and positive growth Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SALES SPECIALIST
MILLERMOTORCARS
05.2018 - Current
- Generate sales of Maserati's and Alfa Romeo's
- Maintain a high CSI index
- Maintain a high retention of sold clients
- Produce bank drafts
- Produce Insurance Documents
- Generate profits through after sales products including finance and lease rates
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Built strong client relationships through consistent communication and effective problem solving.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
SALES MANAGER
TEDDY VOLKSWAGEN
10.2015 - 01.2018
- Responsible for new and used car sales
- Certification for all employee sales
- Maintained high C.S.1
- Enforced all compliance laws
- Generated gross profits on new and used vehicles
- Ran regular sales meetings
- Performed group and individual sales training
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
RELATIONSHIP MANAGER
JP MORGAN CHASE
06.2012 - 09.2015
- Established new accounts for investments, savings, personal, businesses, and mortgages
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout resolution process.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and organization.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Developed targeted presentations for prospective clients, effectively showcasing value of our services and products.
FINANCIAL ADVISOR
MUTUAL OF OMAHA
09.2009 - 04.2012
- Advised clients in purchasing life insurance products including; Life Insurance
- (Term Permanent), Disability Insurance
- Long Term Care Insurance
- Health Insurance etc.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
REAL ESTATE INVESTOR/PART OWNER
FOUNDATION WEALTH
08.2007 - 06.2009
- Performed real estate transactions in Bronx and Brooklyn
- Responsible for growth and development of company
- Assisted individuals in buying homes at discounted rate by representing home owners.
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for business.
- Built loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Coordinated daily operations effectively, ensuring timely completion of projects while maintaining high-quality standards throughout each stage of production or service delivery.
Education
Associate of Arts - Electrical Engineering
Worcester College
Birminghan UK06.1984
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross Selling
- Sales process optimization
- Sales expertise
- Closing Techniques
- Consultative Selling
Cellphone
917-415-4249
Certification
University of Toyota Pride Certification 1998, 1999, 2000
Health
Excellent. Non Smoker
Driving License
Full
Sales Achievements
Mazda Sales Guild Award:
Silver 1994
Toyota Sales Society Award:
Bronze 1998, Silver 1999, Gold 2000 & 2001
Toyota President Award:
2005
Mutual Of Omaha:
Rookie of the Month Award
November-2009
December-2009
February- 2010
May-2010
June-2010
Personal Information
- Date of Birth: 06/10/66
- Marital Status: Married
Timeline
SALES SPECIALIST
MILLERMOTORCARS
05.2018 - Current
SALES MANAGER
TEDDY VOLKSWAGEN
10.2015 - 01.2018
RELATIONSHIP MANAGER
JP MORGAN CHASE
06.2012 - 09.2015
FINANCIAL ADVISOR
MUTUAL OF OMAHA
09.2009 - 04.2012
REAL ESTATE INVESTOR/PART OWNER
FOUNDATION WEALTH
08.2007 - 06.2009
Associate of Arts - Electrical Engineering
Worcester College
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