Pride myself on building high level and have a proven track record of creating highly engaged teams to effectively lead and grow. We always want to hit company goals and expectations. I am relentless with achieving whatever challenges that may come my way and exceeding them.
Overview
27
27
years of professional experience
Work History
Fresh Food Manager
Sam's Club
Sioux Falls, South Dakota
08.2024 - Current
Over see all of fresh including Bakery, Cafe, Produce, Bakery, Deli, Meat/Seafood, Prepared Foods, and membership goals for the 350 million dollar high volume club
Manage fresh food inventory and ensure product quality standards.
Coordinate daily operations of fresh food departments effectively.
Assist customers with product selection and inquiries in fresh food areas.
Implement merchandising strategies for fresh food displays and promotions.
Resolve customer complaints promptly and professionally in accordance with company policies.
Manage daily operations of the fresh food department, including staffing and scheduling.
Evaluate employee performance regularly and provide feedback as necessary.
Create weekly reports outlining sales performance, trends, and opportunities for improvement.
Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
District Manager
Dollar General
Sioux Falls, US
06.2023 - 08.2024
Established and overseen annual budget with effective controls to prevent gaps in controllable profit
High level P&L execution along with EBITDA
Minimized burn rate and supported sustainability objectives. Performed customer needs assessments and coordinated resolutions with supply chain and quality
Led store operations across multiple locations to ensure compliance with company standards.
Managed inventory levels to optimize stock availability and reduce shrinkage.
Trained and developed store managers to enhance team performance and sales skills.
Oversaw financial reporting processes to maintain budgetary controls and accuracy.
Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Performed periodic risk assessments of stores within the district.
District Supervisor
Casey's General Store
Sioux Falls, US
10.2020 - 06.2023
Critical action planning
Buying/Product Management
Analyzing Data
Recruiting/Team building
Critical thinking
Reduced workflow inconsistencies by recruiting and hiring highly capable staff members.
Enforced and optimized internal policies to maintain efficiency and responsiveness to demands. Actively mentor and teach the Business Acumen/Performance Matrix with leaders and turned around district quickly.
Oversaw two districts for 8 months with top 15% results for both
Recruited for the region due to ability to get feet on the ground and identify top level talent
Lowered critical staffing to under 1%.
Maintained less than 20 out of stocks in center store and coolers for maximum guest satisfaction. Increasing Prepared Food from one of the bottom performers to top 100 in the company of over 2300 stores. Creating guest loyalty and increasing usage of rewards program to 30% usage from a 20%. Lead conference calls, identified low performing stores and created an action plan with follow up needed based on store need
Covered for RD when he was on vacation as I was an RD bench option for potential openings
Maintained strong vendor connections to ensure we hit sales and customer expectation goals
Supervised associates by providing direction and instruction so they could perform all essential job duties
Offered expertise in inventory management and current stock levels to eliminate any gaps that would discourage customers from shopping our stores. Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Submitted reports to senior management to aid in business decision-making and planning. Kept a close eye on department employees and customers to assess theft risks and maintain loss prevention goals. Reviewed P&L and facilitated changes or action plans based off of the data.
All HR related duties
Maintained a top 5% store in the large company.
Sent to take over stores that were shrinking out and trending to be a bottom store. Turned three stores from red status (bottom 20% store) to all top 20% stores in less than two years. Utilized as a traveling manager to assist District Manager with the 30 store district
Traveling Supervisor/Store Manager
Dollar General
Harlan, US
06.2018 - 10.2020
Everything involving Product Management. Planograms, pricing, margins, private label allocation, sourcing trending items privately, Executing a high level in-stock to surpass all company goals
Coordinated with vendors and built positive relationships to ensure goals and sales were met with DSD vendors. Headed big promotions and set up WOW events.
Advertising and getting community involved with creation of local ads, radio ads, and in-store flyers/promotions. P&L reports and business acumen.
Buyer for the market. I was head of buying for a small market to capture pallet buys and allowances. Ordered all the seasonal merchandise as well as product build up for holidays to ensure maximum profitability
High level knowledge of P&L's and where to drill down to find gaps in missing profits. Utilizing this information to create impactful action plans to exceed all profit goals
Assisting HR with hiring, training and coaching of the team.
Oversaw Garden Center, fresh departments and Liquor department
Mgr Gen Merchandise/Mgr Store Ops
Hy-Vee Food Store
Dubuque, US
05.2004 - 06.2018
Trained the team on how to exceed sales goals by visual merchandising, reducing out of stocks and following the plan the company put in place. The use of their mentorship program and coaching by walking around to hit the goals needed to be highly profitable
Hiring the correct talent, training, and coaching to ensure the team is one built to get the results. Team building
Significantly increased customer satisfaction rating level. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reduced company expenditures and met budget targets by tracking and controlling critical expenses. Met or surpassed business targets regularly through employee engagement and forward thinking planning.
Hired and facilitated training of 200 associates to comply with company policies and procedures. Handled critical conversations in order to maintain a healthy and productive workplace while continuing to build the most productive team possible