Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHAUN SEYMOUR

Livonia,MI

Overview

26
26
years of professional experience
1
1
Certification

Work History

General Manager

Potbelly
Novi, MI
01.2025 - Current
  • Developed and promoted my entire management staff within a 4 month period after taking over the store.
  • Elevated store ranking from 400 to top 25 on performance scorecard.
  • Developed multiple team members into trainers to help support the incoming new hires.
  • Achieved accurate weekly sales forecasts and optimized daily food cost management for improved profitability.

Multi Market Training Manager

Panera Bread
Livonia, MI
01.2021 - 12.2024
  • As a multi market training manager I partnered with up to 4 district managers to drive learning metric and people development.
  • I developed over 15 general managers to become training general managers,one of them went on to become a District Manager.
  • I have opened multiple successful store's across the region
  • Developed and implemented training programs for new team members to enhance operational efficiency.
  • Facilitated a 2 day workshop focusing on customer service excellence and Manager day to day operations.

Training General Manager

Panera Bread
Brighton, MI
01.2018 - 01.2021
  • Directed a team of 50 members, including hourly associates, certified trainers, shift supervisors, and assistant managers.
  • Implemented best practices to maintain high levels of service safety and profitability.
  • Oversaw inventory control and ordering processes for food and supplies.
  • On Average I trained 25 people a year, some of them promoting and becoming general managers.

Manager

Panera Bread
Brighton, MI
01.2017 - 01.2018
  • Developed managerial skills to build a productive team of 30 to 40 employees and provide excellent food and service to our guests.
  • Managed customer complaints, comments, and questions.
  • Trained in labor and health and safety laws.
  • Reported to General Manager to discuss any issues with staff, products, equipment, or other aspects of the restaurant.
  • Performed inventory and purchasing under supervision of upper management.

Kitchen Manager

Applebee's
Waverly, PA
01.2015 - 01.2017

Manager

Ruby Tuesday
Horseheads, NY
01.2000 - 01.2015

Education

Mohawk Valley Community College
Utica, NY
01.2002

Skills

  • Strong planning abilities
  • Exceptional communication and interpersonal skills
  • Independent and collaborative work
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Budget management expertise

Certification

  • Proctor for Servesafe
  • Level 2 Health Department Certification

Timeline

General Manager

Potbelly
01.2025 - Current

Multi Market Training Manager

Panera Bread
01.2021 - 12.2024

Training General Manager

Panera Bread
01.2018 - 01.2021

Manager

Panera Bread
01.2017 - 01.2018

Kitchen Manager

Applebee's
01.2015 - 01.2017

Manager

Ruby Tuesday
01.2000 - 01.2015

Mohawk Valley Community College
SHAUN SEYMOUR