Shaun St.John

• Drove safely at all times to avoid accidents and harm.
• Safely loaded up to 500 packages weighing up to 50 pounds into delivery vehicle to minimize damage while in transit.
• Ensured safe transportation of packages with careful handling and secure storage methods.
• Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
• Delivered packages weighing up to 50 pounds each in varying environments and conditions
• Followed company policies and procedures during shift.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Worked as Driver Trainer for safety and best practices and have trained more than 30 employees as of 8/2025

• Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
• Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
• Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
• Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.

• Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
• Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
• Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
• Collaborated with teacher to create customized classroom environment integral to students' needs.
• Maintained positive attitude and affirmatively communicated with each student.

• Oversaw inventory control and management, reducing waste while maintaining adequate stock levels for seamless operations.
• Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality.
• Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
• Managed a team of over 20 employees, ensuring optimal performance and adherence to company policies.
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• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for customers as well as the companies best interests
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.