Shaun Temple
Summary
Dynamic Inventory/Warehouse Operations Manager with proven expertise at Dropps Logistics in optimizing supply chain efficiency and reducing costs. Skilled in LEAN methodologies and data analysis, I drive operational excellence and foster a customer-centric culture, consistently achieving budgetary goals and enhancing service quality.
Overview
14
14
years of professional experience
Work History
Inventory/Warehouse Operations Manager
Dropps Logistics
Elk Grove Village, Illinois
01.2019 - 01.2024
- Supervise supplier and return material authorizations, including customer credit and supplier claim for special order or defective product forms pending return of material.
- Assist in managing branch assets including inventory, receivables, and payables to maximize bottom line performance, reduce carrying costs, and ensure exemplary service to customers.
- Utilize LEAN methodologies to develop and implement action plans to correct problem areas and optimize established levels of business performance objectives, service, productivity, and quality.
- Implement and ensure consistent compliance with standard operating procedures, policies, internal audit controls, controls, and business management quality system requirements.
- Analyze customer feedback and develop methods to improve service quality using metrics.
- Contribute to preparation of branch annual budget, including forecast of capital expenditures.
- Analyze reports to identify potential operational deficiencies and take corrective actions.
- Perform required system utilities, security and administrative controls used in daily activities.
- Implement branch physical security standards by conducting facility and asset inspections and taking corrective actions to support security controls.
- Conduct annual transportation cost analyses to ensure efficiency.
- Monitor and approve branch expense and stock documentation.
- Conduct daily branch management meetings to communicate information to all associates.
- Manage warehouse operations so that productivity and budgetary goals are consistently met.
- Work closely with sales and fabrication teams to develop and maintain a ‘customer first, whatever its takes’ culture.
- Partner with fabrication and purchasing departments to ensure accurate, on-time and in full receipt of materials in support of overall order fulfilment goals.
- Determine equipment availability and capabilities to efficiently schedule, coordinate, and move orders through the facility to meet customer expectations.
Operations Manager
DSC Logistics
Des Plaines, Illinois
01.2016 - 01.2019
- Ensure operational activity is executed in a timely and efficient manner.
- Ensure the daily shipping plan is created and distributed to multiple origin points nationally.
- Act as a liaison for the day-to-day tactical execution between logistics centers, carriers, customers, and Transportation Center.
- Communicate effectively with multiple operational levels to ensure timely pick-up/delivery appointments and resolve service issues.
- Work with the Administrative groups and the Carrier Relationships group to provide timely and accurate feedback regarding carriers’ performance and other issues that may arise.
- Assist in the identification and execution of process improvement initiatives.
- Resolve operational issues.
Supply Chain Analyst
Kellogg Company
Elmhurst, Illinois
01.2010 - 01.2016
- Manages top priority customers (DOT Foods, Sysco Foods, and US Foods) in Convenience & Food Service Specialty Dry and Frozen Channels.
- Execute daily order management using SAP, ZOA, Lean Logistics and Transplace.
- Act as a Supply Chain advocate for Field Sales Partners, Transportation, Demand Planning, and all corporate departments to ensure customer order management needs are met from the point of order placement through order receipt.
- Deliver customers metric by maximizing case fill, on time deliveries and reducing missed deliveries.
- Coordinate orders to accommodate specified truck schedules for shipment and setup expedited LTL shipments.
- Collaborates with Financial Services to reduce or eliminate deductions related to pricing discrepancies and returns.
- Weighing customer needs vs. Kellogg Company costs to provide cost effective solutions.
- Collaborate with internal and external partners to enhance supply chain efficiencies.
- Proactive account management and daily inventory report for customer product order shortages.
Education
Supply Chain Management Certification -
Rutgers University
12.2023
Certified Forklift Trainer -
OSHA
12.2022
Computer Science -
Bethune-Cookman University
Daytona Beach, Florida12.2002
Skills
- Inventory management
- LEAN methodologies
- Standard operating procedures
- Data analysis
- Supply chain management
- Cost analysis
Timeline
Inventory/Warehouse Operations Manager
Dropps Logistics
01.2019 - 01.2024
Operations Manager
DSC Logistics
01.2016 - 01.2019
Supply Chain Analyst
Kellogg Company
01.2010 - 01.2016
Supply Chain Management Certification -
Rutgers University
Certified Forklift Trainer -
OSHA
Computer Science -
Bethune-Cookman University
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