Shaun Voit
West Falls,NY
Summary
Motivated individual with experience in Janitorial/Sanitation and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
20
20
years of professional experience
Work History
Vocational Instructor Custodial Maintenance/Building Maintenance
New York State Department Of Corrections
03.2010 - Current
- Provide instructional handouts, texts, audiovisual aids and other materials to facilitate learning of Custodial positions.
- Plan and document programs of study meeting individual needs and abilities of students.
- Assist program participants with achieving career and learning goals.
- Perform weekly trainings and demonstrations to Inmates and staff for proper utilization of cleaning equipment and caustics used in housekeeping of facility.
- Designated trainer of Infirmary Porters and responsible for developing Hazardous Cleanup procedures. Oversee the maintenance and upkeep of all floors and floor care equipment throughout entire facility. (terrazzo, VCT, Ceramic and Porcelain Tile, Hardwood Gym floors)
Carpenter
Self
06.2003 - Current
- Complete all components of residential construction.
- Plan and execute work with proper tools and materials to maximize productivity.
- Inspect buildings to identify repair needs.
- Meet with Customers, develop quotes, and order materials from multiple vendors.
- Prepare contracts and payment policies.
Supervisor
Kissing Bridge Snow Sports
11.2003 - 03.2010
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and staffing.
- Event coordination for special events throughout facility, Worked with Marketing and Hill Operations to create and develop special events for customers.
Car Sales
Towne Automotive
01.2008 - 06.2008
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Completed registration paperwork and sales documentation.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Located merchandise across various stores to address customer needs.
Residential and Commercial Insulation Sales
Home Insulation & Supply
02.2005 - 01.2008
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Inbound and Outbound sales. Created quotes for the installation of Fiberglass and Spray Foam Insulation for residential and commercial properties.
- Scheduled Installation crews and deliveries for customers.
- Worked with Home Developers and contractors on creating Energy Star compliant homes.
Education
Associate of Applied Science - Business Administration
Erie Community College
Buffalo, NYNo Degree - NYS Vocational Instructor Certification
SUNY Buffalo State
Buffalo, NY01.2014
No Degree - Certified Trainer
Nat. Center For Construction Education & Research
Alachua, FL09.2014
Skills
- Differentiated Instruction
- Public Speaking
- Equipment Demonstration
- Classroom Management
- Customer Engagement
- Needs Analysis
- Networking
- Relationship Building
Timeline
Vocational Instructor Custodial Maintenance/Building Maintenance
New York State Department Of Corrections
03.2010 - Current
Car Sales
Towne Automotive
01.2008 - 06.2008
Residential and Commercial Insulation Sales
Home Insulation & Supply
02.2005 - 01.2008
Supervisor
Kissing Bridge Snow Sports
11.2003 - 03.2010
Carpenter
Self
06.2003 - Current
Associate of Applied Science - Business Administration
Erie Community College
No Degree - NYS Vocational Instructor Certification
SUNY Buffalo State
No Degree - Certified Trainer
Nat. Center For Construction Education & Research
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