Shaun Waller

Jacksonville,NC

Summary

Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style. Proficient in computer hardware repair, networking, and software applications including Microsoft Office 365, Adobe applications, UKG and Citrix.

Overview

years of professional experience

Certification

Work History

Human Resources Business Partner

Chesapeake Utilities Corporation

03.2017 - Current

Oversee HR functions for three business units, managing 430 employees across multiple locations
Acts as strategic partner to senior leaders, providing guidance on performance management and employee relations
Created and implemented forward-thinking initiatives to improve employee engagement.
Ensure compliance with legal regulations and company policies while minimizing risks
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Managed complex employee relations issues to promote a healthy workplace culture.

Human Resources Manager

ResCare Home Healthcare

01.2014 - 01.2017

Devised hiring and recruitment policies for all company employees in state of Delaware
Established HR procedures, including conducting orientation and training programs
Implemented performance evaluation and employee development programs
Maintained employee records and conducted exit interviews.

Director of Career Services

Premier Education Group

01.2008 - 01.2014

Responsible for fostering connections with local businesses within communities to coordinate student placements for fulfilling their externship training requirements.
Served as liaison between administrative staff, instructors, and students to enhance services
Developed performance-based objectives and course outlines, ensuring compliance with state and federal requirements
Facilitated staff training and implemented student attendance and retention strategies.

Education

Continuing Bachelors - Family Studies & Human Development

American Public University

Charleston, WV

Associate’s Degree - Health Administration & Nursing

United States Naval Hospital Corps

Great Lakes, IL

02.1989

Skills

Personnel Recruitment
Retention Strategies
Training development
Policy Improvement Recommendations
Management Support
Conducting employee surveys
Employee Handbook Development
Onboarding, Training, and Development

Exit Interviews and Processes
Employee Relations Oversight
Confidential Document Control
Diversity and Inclusion
Administering Disciplinary Procedures
Conflict Resolution
Relationship Building
Problem-Solving